CSR - Customer Service Representative

Customer Service Representative

We’re a fulfillment company. What is that? It means we have many different clients and we ship their products. We also handle customer service for some of our client’s web stores. We are in need of a customer service representative.

Our perfect candidate is passionate by nature, comes to work with contagious joy, pushes beyond the line of duty, has a positive can-do attitude, is curious, creative and always delivers on their promises.

Those are the core values that make any person regardless of training and experience a great match for our company culture and will give them a solid foundation to thrive and grow with us.

If these attributes resonate with you, please read on, contact us and let us know in your cover letter how you think your personality and personal values makes you a perfect fit for our culture.

Other important attributes:

Customer service experience in a call center/office setting (not at a retail store) is a plus.

Excellent communication skills (verbal and written) are extremely important for this position.

Capacity to multitask and handle many things happening at the same time without getting flustered.

This energetic person will be handling phones, answering e-mails, or working on projects and whatever else the day may bring. No two days are alike in this fast paced environment.

Here’s our hours and location.

Working schedule: Mon-Fri 9:00 AM – 5:00 PM

Location: North Las Vegas (Craig / I-15)

Benefits: Holidays, paid vacations, Health Insurance

Starting hourly rate $10

***If this sounds like you and something you would like to try then your interview starts now. Please send your resume, including salary history, along with answers to the below questions.

**1) Illustrate with some examples how your personality traits and values make you a great cultural fit for our organization. Are you passionate, hardworking, joyful, positive thinker, imaginative and reliable?

**2) You’ll need to be able to multitask and prioritize daily for this position. Please give us an example of the last time you had to prioritize and the last time you had to multitask. Were you able to accomplish everything? How did this make you feel?

**3) Please write an e-mail to this customer. His name is Mr. Smith. Tell him the hats that he ordered are not in stock today but they will be in stock next week. Ask him if we should send the order when we get in the stock or would he like us to cancel the order.

**4) We assume you like customer service if you are reading this ad. Please tell us why you like customer service and use three adjectives from our ad above telling us why these words describe you.

Job Type: Full-time

Salary: $10.00 /hour

Required education: