Credit and AR Specialist

Primary Objection of Position:

Assure management of Accounts Receivable results in timely collection of AR, accurate aging of accounts receivable, timely and approved credit and refunds where needed; reconciliation of AX balances, and predictable cash management. Maintain positive relationships with dealers/customers, internal sales and customer service as well as bank flooring sources.

Key Areas of Responsibility:

• Establish and maintain documented process controls for the accounts receivable aspects of the collections process. Monitor process for compliance and ensure internal control deficiencies are not occurring.
• Become subject matter expert on the performance of the AX System and any other systems required in the AR process. Work closely with IT to make enhancements where feasible. Work closely with other departments to partner in the collections process and onboarding of new dealers.
• Maintain excellent dealer relationships and internal partnerships. When dealer complaints are received routinely analyze root causes and implement changes to address underlying issues. Report the nature of complaints to managers as needed for awareness.
• Work with financial institutions (flooring source) to be sure WGO and WT1 gets paid for units shipped.
• Set up and maintain floor plan information at the banks.
• Post cash to customer accounts for units, parts, vendor claim payments, and other miscellaneous AR. Maintain current credentials on extranet sites provided by flooring sources to receive payment data timely.
• Team with AP to perform monthly AR/AP wash which results in the deduction of amounts owed to the dealer in in AP from AR owed by the dealer over 45 days old. This offsetting process reduces Winnebago cash out to dealers for amount they owe to Winnebago in AR.
• Review aging and make collection calls. Frequently provide explanations and train dealer personnel on how the Winnebago processes and portals work. Provide invoice, statement, and/or warranty summary information as needed by the customer.
• Work internally with operations personnel on service, parts or units billed to clarify billing and expected payments
• Maintain awareness of unit breakdowns or other causes of valid delays in collections so as to not make collections calls on units that have a pending issue of some sort.
• Provide at least monthly updates on the status of the aging on WGO and WT1 to the Corporate Controller. Work closely with the accountant booking the bad debt reserve and ensure sufficient information is available to Accounting for bad debt accounting.
• Maintain current collection contact information in the AX system
• Reconcile credit card charges vs deposits and all collections to AX
• Work through any repurchases with legal, operations, sales, and accounting. Facilitate refund payments to bank flooring sources when owed per repurchase agreements in force with the flooring banks.
• Participate in the onboarding of new dealers by timely completion of the credit portions of the new dealer package. Provide credit check and other information as needed and ensure the dealer is properly set up in the system with relevant flooring information and contact information.
• Provide support to sales organization regarding certain dealer communications
• Various other banking related maintenance
• Maintain process and personal level metrics to ensure process operating as intended. Benchmark to best practice data available for AR related processes. Seek continuous improvement through process management and leveraging technology.
• Ensure maintenance of files and data retention necessary to answer current and historical questions relating to accounts receivable

Required Competencies

• Must be self-motivated with an energetic, results-orientated and customer focused style coupled with a strong accounting background
• Possess a high-energy level and strong work ethic with a commitment to continuous improvement, sense of personal responsibility for work outcomes and personal commitment to meet deadlines
• Advanced computer skills in Excel, Word and other Microsoft Suite tools.
• Excellent organizational skills, high attention to detail, ability to multi-task, and the ability to work well in a team.
• Demonstrated analytical, quantitative, and problem solving skills.
• Ability to learn and use multiple systems and applications.
• Excellent oral, written, and interpersonal skills.

Requirements

Education and Experience

• Associates Degree required; Bachelors degree (B.A./B.S.) in Accounting, Finance or similar highly preferred
• Minimum of 2 years related experience
• Experience with Microsoft AX is preferred
• Some travel may be required

Job Type: Full-time