Contact Center Representative I – Creve Coeur (Full-time)

Job Expectations:

Contact Center Representative I – Creve Coeur (Full-time)

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today’s growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers’ needs!

We consider our call center to be among the best in the industry. You’ll find engaged team members, supportive management, career growth opportunities and a business casual environment.

Contact Center Representatives respond to incoming calls, providing excellent customer service, with the goal of offering “one-and-done” problem resolution to a variety of customer issues. We have flexible schedule options available, including 1st and 2nd shift, schedules may include rotations for weekend and holiday coverage. Our contact center is located in Creve Coeur, MO off Olive Blvd, between Hwy 270 and Route 364/Page Ave Extension.

Commerce reserves the right to fill part time positions as soon as a qualified candidate is identified.

Based upon experience level, position may be filled as a Representative I or II.

Education:

High School Diploma or GED required

Experience:

•1 year customer service experience preferred; banking experience is a plus

•Proficient in using a personal computer in a windows environment required

•General knowledge of internet functionality required

•Typing – 25 wpm

Time Type:

Full time