Communications Coordinator

The Communications Coordinator is a full-time employee on the University Advancement team of Arcadia University. Reporting to the Assistant Vice President for Alumni Engagement and Communications and in support of institutional fundraising goals, he/she supports communication and marketing strategies for the division’s development and alumni relations efforts, providing support for outreach to alumni, donors, and prospects.

Arcadia University is a top-ranked private university in Greater Philadelphia and promises a distinctly global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. A national leader in study abroad and international education, Arcadia has been named #1 in undergraduate study abroad participation by the Institute of International Education’s Open Doors Report for the past six years. Approximately 3,900 students attend Arcadia, and the University’s 2,500 undergraduate students choose from more than 65 fields of study.

Work samples/assignments may be requested during the interview process.

For additional information and to apply, please visit: https://careers-arcadia.icims.com/jobs/ and submit a cover letter, resume and names and phone numbers of three professional references.

Application review will begin immediately. Posting will be removed from the website once we’ve established a sufficient talent pool for consideration.

Arcadia University seeks candidates of diverse cultural backgrounds and abilities. Arcadia University encourages members of underrepresented groups to apply. All offers of employment are conditional based on successful completion of a background check.

Responsibilities

Essential Functions

Develops communications to alumni, donors, and prospects including, but not limited to, correspondence, newsletters, invitations, social media posts and advertisements, solicitations, stewardship reports, proposals, marketing collateral, website content, and campaign materials.

Prepares reports, analyses, and donor briefings to support the President, Vice President, and development staff with their fundraising responsibilities.

Conducts interviews and writes profiles on alumni, donors, students, faculty, and University community members.

Writes and contributes content and articles to the Arcadia Magazine as needed.

Prepares congratulatory notes to alumni and constituents on professional and personal achievements.

Supports donor and alumni events through the development of invitations and the preparation of executive summaries and briefings for the President, Vice President, and other VIPs, as well as through occasional on-site staff support.

Collaborates with University Advancement staff to develop a comprehensive communications calendar.

Marginal Functions

Participate on University committees as assigned.

Update alumni records and track communications in Raiser’s Edge database.

Develop metrics reports and data analysis as needed.

Contributes to the overall success of the Office of University Advancement by performing all other duties and responsibilities as assigned.

Qualifications

Required Knowledge, Skills and Abilities:
The ideal candidate is someone who is looking for an exciting, creative opportunity working for a University that is on the move, and has excellent communication and interpersonal skills, manages projects independently, accurately, professionally, and efficiently in a busy and challenging environment.

Other requirements include:
Excellent writing, editing, communication, and organizational skills, as well as strong writing skills, accuracy, and ability to manage a high-volume workload with a superior attention to detail.

Demonstrated experience (preferably in a university, fundraising, or nonprofit organization) with print and internet media production, strong competence in social media management and strategy, and familiarity with Microsoft Office products.

Ability to work well under deadline and juggle multiple projects simultaneously.

Experience with databases and CRM systems. Knowledge of Raiser’s Edge preferred.

Ability to work collaboratively with peers, alumni, various constituent groups, volunteers, campus partners, and third-party vendors within a higher educational community.

Ability to maintain confidential information.

Ability to contribute to a positive work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

Ability to work independently, and to manage project timelines, coordinate data, administrate reports, and survey processes.

Ability to learn and apply University policies and procedures to ensure operational compliance and reliable judgement.

Multimedia skills are desirable, including but not limited to, photography, video editing/publishing, digital media, graphic design, animation, and Photoshop and other design software.

Minimum Qualifications:
Bachelor’s degree required with coursework in subjects relevant to communications, journalism, public relations and/or website management. Master’s degree preferred.

A minimum of 2-3 years of relevant experience in marketing, communications, and/or public relations, preferably in a university, fundraising/development, or nonprofit organization setting.

Candidate may be asked to provide work samples and/or complete and submit an assigned project.