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Clinic Office Assistant/Scanner Physician’s Office AdventHealth Medical Group FT Days Ocala

AdventHealth Medical Group West FL Ocala, FL Information Technology

Description

Front Office Assistant Physician’s Office AdventHealth Medical Group FT Days Ocala
Location Address- Ocala, FL
Top Reasons to Work at AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
Growing Organization
Work Hours/Shift:
Full Time/Days
You Will Be Responsible For:

  • Provides back up to all front office positions; check in, check out, and medical records
  • Provides data and assistance to Practice Manager / Office Coordinator as required
  • Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
  • Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
  • Maintains correspondence, including: progress notes and new patient packets
  • Updates referring physician database when necessary
  • Assesses new patient files waiting to be seen and appropriately handles old patient files
  • Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
  • Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
  • Constructs insurance copies for proper insurance verification with new patients as requested
  • Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
  • Enters charges for daily reconciliation
  • Handles patient concerns or refers to administration appropriately

    • Qualifications

    What You Will Need:

  • High School diploma/equivalent
  • Previous customer service experience
  • Medical office or medical call setting experience preferred

    • Job Summary:
    Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.
    This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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