Child Support Specialist

Are you seeking more than a paycheck on your next adventure? Jefferson County wants to bring your attention to a position currently opened here in the County. If you’re a solid professional with proven experience, we invite you to apply for Child Support Specialist. This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges. We are seeking a game changer, someone who loves what they do and is motivated to share their knowledge with those they work with.

The Child Support Specialist performs paraprofessional legal work authorized by Title IV-D of the Social Security Act providing services relating to establishment of paternity, and the establishment, modification, and enforcement and collection of child support, foster care and medical support obligations for families going through hardships.

This comprehensive application may take over an hour to complete. Please feel free to view the supplemental questions prior to starting your application and/or take breaks throughout the process by saving your application and returning to it later

Essential Duties:
The Child Support Specialist is responsible for:
Managing a large caseload consisting of 450-500 cases enforcing child support orders and medical support orders through various judicial or administrative processes.

Identifying and evaluating relevant case issues, researching and reviewing information to determine appropriate legal or administrative actions.

Interviewing and negotiating with parents and/or attorney’s

Preparing legal actions and corresponding documents.

Work includes skip tracing/locating individuals, negotiating, and facilitating to resolve child support disputes.

Qualifications:
High school graduation or equivalent certificate and a minimum of one year of work related experience in a high volume customer service position and/or working with a complex computer system. Two years of work related experience is preferred.

Bilingual in Spanish a plus.

Knowledge, Skills, and Attributes that would be beneficial and lead to success in this role include:

Motivation to learn more than one complex computer system and is patient in the learning process.

Strong customer service and interpersonal skills

High level organizational skills and thrives with strict deadlines.

Ability to problem solve by using critical thinking and utilizing resources/researching to find solutions that are best for the family and the department. Pre-employment assessment process requires candidate to use independent and in-depth thought processing to evaluate the best interest for a client and their family.

Offer of employment contingent on criminal history check, Motor Vehicle Report, and education verification. Must have valid driver’s license, if you are from out of state, you must obtain a valid Colorado driver’s license within 30 days of hire date and you must not have any major violations, including DUI, DWI, and/or DWAI conviction(s) in the past three years.

Additional Information:
A career with Jefferson County Government offers the best candidates career growth and a diverse workforce. More than a paycheck, your job enriches the lives of the citizens of Jefferson County. Jefferson County offers great benefits, plentiful holidays, and now is a major stop along RTD’s Light Rail West Line.

Living and working in Jefferson County offers the quintessential Colorado lifestyle sought after by many. Residents enjoy easy access to mountain activities such as hiking, skiing and rafting, while also being able to take advantage of the eclectic amenities offered by the greater metropolitan Denver area.

Located at the heart of the foothills of Golden, city life, bike paths, hiking and adventure are just a step away. When you’re ready to learn, grow, and make a contribution to your community, find your career with us.