Hotline: 678-408-1354

Call Centre Agent

JorDan Human Resources Gauteng Human Resource

Market Related – Market Related

Are you a sports enthusiast? Do you love Soccer? Do you have experience in a Call Center environment? If you answered yes to all these questions, then this role is for you.

Seeking experienced call centre agents with a passion for all things sports, betting and soccer to work in a 24 hour call centre.


Requirements:

  • Minimum of 2 years’ customer service experience within a large volume call center
  • A passion and good knowledge of sports, sports betting and betting markets
  • A clear voice and excellent telephonic and written communication skills
  • Computer proficiency in MS Office and internet applications
  • Strong typing skills (40 wpm / 90 % accuracy)
  • Attention to detail and problem solving skills
  • Adaptable to changing environments
  • A strong work ethic and sense of responsibility
  • Target and quality driven
  • Ability to multi-task and work well under pressure
  • Self-starter with a can do attitude
  • Responsible individual with good timekeeping


    • Must have:

  • Matric/Grade 12 (or equivalent) qualification
  • Customer Service diploma (or equivalent qualification) (Beneficial)
  • Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational shift basis
  • Essential – must have own (reliable) transport
  • Must be flexible on overtime (should it be required)

    • Ad Visible Until: 19 August 2020
    Ref: JHB004925/CR

    Vacancy Type: Permanent

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