Business Services Coord Hospital Collections

High school diploma or GED is required

Healthcare experience is required

Elevating the Possibility of U at UCHealth

UCHealth is a special place and it requires a special type of person to work here. We are committed to attracting exceptional people who possess a rare combination of talent, drive, and intellectual curiosity. They are the people who naturally gravitate toward our culture, our geography, and our passion for discovery — ambitious people for whom UCHealth isn’t just a career, but an elevated state of mind.

This is a full-time (40 hrs/wk), hourly, days position based on the Lowry campus in Denver, CO.

Summary – Business Services Coordinator, Hospital Collections

Business Services Coordinator leads other Business Services staff members by assisting with billing, collecting and auditing of patient accounts. Performs and delegates routine job functions as assigned.

Job Duties

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Delivers successful service to our internal and external customers by adhering to critical success standards: demonstrating accountability and commitment to quality and safety standards; taking ownership in the financial success of the hospital with appropriate resource use and management; providing exceptional customer service; and exerting effort to insure a positive work environment that demonstrates dedication to the hospital’s mission, vision and values.

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Regular attendance, as outlined in the Attendance and Absenteeism Policy, is an essential function of this position. Promptly resolves all accounts receivable and/or customer service issues escalated from staff and communicates to all involved parties in a timely manner.

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Must function in a highly computerized technical environment, maintaining competency and knowledge of multiple internal/external software systems. Assists with the training and cross training of employees, as well as new employee orientation to the dept. Create/Modify training manuals as necessary. Maintains knowledge of Federal, State and local billing regulations and informing management and compliance department of discrepancies.

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Maintains knowledge of Managed Care Contracts and informing management and Managed Care and Contracts Dept of any discrepancies. Maintains knowledge of EDI payment posting and cash applications process, and informing management of any discrepancies. Responsible for knowing and demonstrating National Patient Safety standards.

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Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with Joint Commission accreditation and other internal and external regulatory standards including the code of conduct.

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Health Care/Managed Care Knowledge 3rd party billing, collections, cash applications Understanding of UB-04, CPT, ICD-9/10 Customer Service, Communication, Partnering, Problem-Solving, Change

Requirements

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High School or GED equivalent

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2 years related experience

Preferred

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Bachelor’s Degree preferred

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Coding, MS Office experience preferred

With award-winning hospitals and facilities serving the entire Front Range, University of Colorado Health is the state’s largest and most innovative health system. By integrating the strengths of academic medicine with the finest community health care, we’re able to push the boundaries of medicine and offer our employees endless career opportunities.

Here, there are no limits, except those you place on yourself. Everyone is united by their passion for discovery and their commitment to improving patients’ lives.

Join Us. Together We Improve lives.

The University of Colorado Health (UCHealth) system

recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information or veteran status. UCHealth does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue

hardship on the organization.

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