Business Office Associate - Lexington Oncology Associates

Lexington Oncology Associates
Full Time
Regular
Day Shift
M-F 8:00am-4:30pm

Voted one of South Carolina’s “Best Places to Work” for 2019, the Lexington Medical Center Physician Network includes more than 450 physicians and advanced practice providers at 75 locations across the Midlands.

From general medicine and orthopedics to oncology and neurosurgery, these dedicated physicians, specialists and surgeons combine the highest quality care with advanced medicine and state-of-the-art technology to help patients achieve the best possible outcomes. As the third largest employer in the Midlands, we invite you to be a part of our ongoing success and join our LMC Family.

Job Summary

Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.

Minimum Qualifications

Minimum Education: High School diploma or equivalent

Minimum Years of Experience: One year experience in a related field that involves administrative support and customer service activities

Substituable Education & Experience: Experience can be substituted for successful competion of a Medical Office Administrative Assistant certificate program

Required Certification/Licensure: None

Required Training: None

Essential Functions

Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.

Demonstrates the following:

Appropriate communication of information to all ages.

Infant – birth to 1 year

Child – 1 year through 12 years

Adolescent – 13 years through 17 years

Adult – 18 years through 65 years

Geriatric – over 65 years

Responsiveness to all patients and office staff requests.

Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster.

Provides/Performs

Communication

Telephone (Answer, Transfer)

Orders/Messages – Accurate and timely relay of information

Scheduling

Referrals

Appointments

Ancillaries

Surgeries

Hospital Admissions

Medical Records

Documentation

Forms – Chart structure

Electronic chart maintenance

Image files

Faxing

Copying

Mail – In and Out

Duties & Responsibilities

Provides/Performs (continued)

Office Operations

Enter/Verify/Correct patient demographics and insurance information

Obtain necessary signatures and consents as appropriate

Post charges/payments

Collect payment for office visits

Daily updates

Deposits

Maintain cash drawer

Screening and collecting unpaid balances

Financial counseling when needed

Work accounts receivable

Precertification/Authorization

Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning)

General Office Equipment, i.e., fax machine, copier, etc.

In-service/Education

Department Orientation

Annual Training

Clerical log sheets/audits

Samples

Equipment

Other

Coding

E&M/basic visits

Office procedures/complex visits

Surgeries

Hospital Services

Correspondence

Statistical reports

Accounts payable

Payroll

Chaperone

Provides support and guidance for clerical policies and procedures

All other duties as assigned

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

Day ONE medical, dental and life insurance benefits

Health care and dependent care flexible spending accounts (FSAs)

Eligible employees may also enroll in LMC’s retirement plans on their date of hire, including the South Carolina State Retirement System (SCRS)

Supplemental 401(k)

457(b) retirement plans

Free life insurance – equal to 1x salary

Adoption assistance

401(K) Match – LMC matches dollar for dollar up to 6%

LMC provides its full-time employees short-term disability and long-term disability coverage after 90 days of eligible employment

529 College Savings

Tuition reimbursement

Student loan forgiveness

Equal Opportunity Employer

It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.