Business Analyst – IT

For nearly 40 years, Micron’s teams of dreamers, visionaries, and scientists have redefined innovation—designing and building some of the world’s most advanced memory and semiconductor technologies. We develop the technologies that transform what’s possible.

The Enterprise Business Systems organization provides global support for 18 countries using SAP and non-SAP solutions. As a team member of the Facilities, Legal and Procurement team we support 3 major customers encompassing the following lines of business:

• Legal
• Supplier and Performance Management
• Product and Sourcing Compliance
• Requisition to Pay
• Inventory Management
• Facilities Management
• Engineering and Construction
• Environmental Health and Safety
• Industrial Control Systems

Gather and formalize business requirements.

• Collaborate with stakeholders to identify and validate business requirements
• Collaborate with implementation team (including Area Architects, Software Engineers, etc.) to determine best IT solution for identified business problem.
• Facilitate collaboration between affected groups to gain acceptance of process changes

Configure applicable system changes

• Analyze existing system functionality and business processes in the scope of the business need and design valued, cost-effective solutions that will efficiently function to support the customer requirements.
• Validate configuration changes meet the customers’ requirements without negatively impacting existing functionality.

Champion system testing

• Create, communicate, and coordinate test plans and test cases (integration, functional, user acceptance, regression, security, etc.) and perform the role of Tester or Test Manager as needed
• Confirm system functionalities in the production environment

Provide training and mentoring

• Work with the IT and/or Business Training Team representative to create training materials to facilitate the end users’ application of skills and knowledge in the workplace.
• Support teams, and the business on system changes, new functionality, new process, etc.

Support service management

• Recommend improvements to, or new requirements for, business processes and operational procedures

Collaborate with the project manager

• Assist the Project Manager in assigning tasks and tracking the status of action items when called upon.
• Assist the Project Manager with the project plan, as needed, including providing hours estimates for the work required.

Provide customer support

• Troubleshoot customer issues, on products supported within the business domain.
• Provide guidance for the support teams by creating process documentation, and training materials and be escalation level

Education

Experience

• B2B –RosettaNet, EDI, etc.

Qualifications

The preferred candidate will have experience working with or supporting Procurement organizations using SAP or similar ERP systems in conjunction with Ariba Suite of Procurement Solutions. Experience with B2B industry standard technology platforms such as RosettaNet, EDI, X12 is a plus.

Not Specified

Workplace

Travel Required?

• Yes

Job Hazards
Not Specified

Personal Protective Equipment
Not Specified

Equipment Use
Not Specified

Physical Requirements
Not Specified

Additional Information:
Occasional mornings, nights, and weekends to meet international time zones