Business Analyst

The business analyst’s primary role is to support the implementation of technology solutions by determining the requirements of a project or

program, and communicating them clearly to stakeholders, facilitators and partners. (Review, assessment, and development of business processes

for both SITA or Government.

Key Responsibility Areas


Consults with clients (Govt Departments) management and personnel to identify, define and document business needs and objectives,

current operational procedures, problems, input and output requirements, and levels of systems access to improve interoperability of

government systems and quality of services and deliverables;


Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the

preparation of proposals to develop new systems and/or operational changes;


Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved

service delivery;


Create business requirements analysis and design work packages for integrated software components, taking into consideration SITA’s

software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government;


Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government;


Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government;


Manage client’s expectations to ensure that IT solutions meet client needs and Model Business Solution specification in accordance with ICT

standards;


Execution of functional testing of software in accordance with SITA Test Executes test cases using SITA approved Testing Tools; and


Participate in packaging and releasing of integrated IT software components in accordance with with ICT standards and the enterprise

architecture for Government.

Qualifications and Experience

Minimum requirements: 3 year tertiary qualification (Degree (NQF 7) or National Diploma NQF 6) in Computer Science, Information Systems,

Business, or other related field.

Experience: 3-5 years’ experience in business analysis, business process management and business process engineering/reengineering. Including:


experience in business process modelling.


experience in business architecture.

Technical Competencies Description

Knowledge of: Corporate and ICT Governance; Development, Implementation and Integration Methodologies, including Testing, Packaging and

Release; IT Quality Management; knowledge of business operations and systems requirements processes; knowledge of IIBA principles and

practices; Business Process Management; IT Security and ICT Standards; Legislative environment and IT Legislation; COTS (Commercial of the Shelf)

Products; OSS (Open Source Software) Products; Project Management; Application Maintenance and Support; Hosting and Converged

Communication; Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS.

Skills: Security (Software and Technologies); Interfacing and Integration (Middleware Technologies); Development methodologies (RUP, OpenUp,

Agile), SDLC (ISOIEC12207); Quality Management (ISO9001, CMMI); Entity Relationship Diagrams; Governance Processes and Standards (COBIT,

ITIL, UML); Business Modelling methodologies (BPMN, BPEL); IT Software Testing, Packaging and Release.

Other Special Requirements

N/A.

How to apply

Internal candidates must apply using this email address: Lerato.internalrecruitment@sita.co.za

External Candidates must apply using email address; Lerato.recruitment@sita.co.za

Closing Date: 31 July 2020