ATG Security Receptionist XY $16.00 Travelport/Full time (Mon-Fri) *Flight Privileges Offered*

Full Job Description

(Job Number: 01ILX)

POSITION SUMMARY

Under the general supervision of the Security Project Manager, Airport Customer Service Atlanta, incumbent is responsible for processing all required paperwork for acquiring a Department of Aviation (DOA) SIDA badge and maintaining an accurate database of records, files, and audit reports.

Location: Travelport – Atlanta, GA

Position: ATG Security Receptionist XL

Available Schedules: Mon-Fri (Full Time Shift)

Pay Rate: $16.00

ESSENTIAL FUNCTIONS/TASKS

Verify employee identification for issuance of DOA SIDA badges

Provide electronic transmission of data verification of receipt from government agencies

Complete fingerprint applications, maintains forms, and fingerprint database

Provide data analyst for auditing invoices

Ability to work with external governmental agencies including but not limited to Customs and Border Protection, Department of Aviation, etc.

Verifies accurate completion of Customs Seal applications

Maintains Customs Seal Application and Customs Seal tracking databases

Manage confidential / private information

Maintains SIDA tracking database

Assist with establishing and revising processes and procedures.

Provide information to all external and internal customers for badging requirements, communication of policy and procedures for issuing and collecting of SIDA badge.

Assists and supports Management with administrative and clerical duties.

Other duties as assigned by Management

Provide excellent customer service

KNOWLEDGE, SKILLS & ABILITIES

High School Diploma or equivalent preferred. Excellent written and verbal communication skills. Excellent computer skills with working knowledge of word processing and spreadsheet applications such as MS Word, MS Excel and MS Access. Must be able to self-manage from both an operational and financial viewpoint. Excellent organization and follow-up skills. Must be detail oriented. Must be performing satisfactorily in current position. Must be able to lift 70 lbs. Must possess or ability to obtain an ATL SIDA badge. Must complete all required Delta training with PCII, information security awareness, rules of road, and ethics.

Knowledge of general security, principles and practices.

Must demonstrate professional/ethical behavior in roles, tasks and responsibilities.

Must be able to maintain strict confidentiality.

Must have excellent customer service skills.

Must have excellent interpersonal and communication skills.

Must have excellent organizational skills

MENTAL ABILITIES

Must be able to follow directions, read and interpret documents, and remain alert at all time to identify potential areas of data discrepancies.

Competency Statement(s)

Safety – Ability to follow established safety policy and procedures and identifies and corrects conditions that affect safety in the workplace.

Attendance and Reliability –Ability to maintain regular attendance and report to work on time and at assigned post at the start of the shift.

Accuracy – Ability to perform work accurately and thoroughly to ensure locations are secured.

Diversity – Ability to work in a friendly, respectful and professional manner with people regardless of their age, gender, race, ethnicity, religion, national origin, disability etc.

Honesty/Integrity/Ethical Standards – Ability to maintain high standards and be honest and ethical while performing job duties and handling customer belongings.

Communication – Ability to communicate in a professional manner with others orally or written and actively attend to, convey and understand the comments and questions of others.

Customer Service Oriented – Ability to take care of the customers’ needs and personal belongings while following company procedures.

Teamwork – Ability to work with others as a team to perform and complete job duties.

Adaptability – Ability to adapt to change in the workplace such as working different schedules, locations, assignments, shifts or working at various paces.

EDUCATION: High School Graduate or General Education Degree (GED) is preferred.

OTHER REQUIREMENTS

Must be 18 years of age; eligible to work in US; able to pass pre-employment drug screen, FBI criminal and maintain a valid driver’s license.

PHYSICAL REQUIREMENTS

Physical Requirement

Frequency

Physical Requirement

Frequency

Lift/carry up to 70 lbs

O (Occasionally)

Reach Above Shoulder

C (Constantly)

Lift/carry greater than 70 lbs

O (Occasionally)

Climb/Crawl

O(Occasionally)

Push/Pull up to 70 lbs

O (Occasionally)

Stoop, Squat, Kneel, Bend

C (Constantly)

Walk/Stand

C (Constantly)

Handling /Fingering

C (Constantly)

Sit

F (Frequently)

Reach/Grasp Outward

C (Constantly)

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% – 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

Sense of Sound/Hearing – Must be able to communicate by radio, phone, and other devices.

The incumbent is regularly required to stand and walk; use hands to finger, handle, reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 20 pounds.

WORK ENVIRONMENT

While performing the duties of this job, the employee is required to work in crowded public areas of the locations under tight time constraints to direct customer contact. The noise level in the work environment can be moderate to loud. The pace of the work varies depending on the assignment, season, location, and weather. Employees may be stationed on the outside or inside of the assigned building and may be exposed to inclement weather such as rain, sleet, snow, ice and extreme heat and cold.

This job description is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Particular functions, tasks and requirements may vary or be added depending upon the location and operational requirements. This document does not represent a contract of employment and the company reserves the right to change this job description and/or assign tasks for the employee to perform at the Company’s discretion.

#CB

Primary Location United States of America-Georgia-Atlanta
Starting Hourly Rate $16.00