Armed Response Officer

REPORTS TO:

REACTION FORCE MANAGER

MAIN PURPOSE OF JOB:

A Vehicle Patrol Officer is to patrol and respond to clients and signals forwarded from the monitoring centre.

QUALIFICATION & EXPERIENCE:

Grade 10

PSIRA Registered Grade C & AR

Firearm competency

JOB REQUIREMENTS & OTHER ATTRIBUTES:

Valid driver’s license – 2 years

Master drive

Area knowledge

DUTIES

You are required to familiarise yourself with the area

Maintain response times as required by management

Possess the necessary driving skills required

To make use of the shortest possible routes in the area

Familiarise yourself with the premises.

Follow up with clients after serious incidences and offer assistance

Pay special attention to all callsAssist with any problems or complaints

Do public relations and introduction calls to a new client

Ensuring the safety of clients by checking premises thoroughly and have the welfare of the client at heart at all times

Show empathy to clients and have the ability to listen attentively to clients

Give full feedback to clients where necessary

Uniform etiquette. Conduct daily parade and comply with Standing Operating Procedures (SOP)

The general appearance of the vehicle. Complete daily/weekly checklist

Maintained personal hygiene

Daily parades will be conducted

Officers are required to submit comprehensive reports and feedback as requested from time to time

Ensure follow correct radio procedures as prescribed by ADT Security

Accurate information is to be forwarded both upwards and downward

Keep your workstation/office neat and tidy at all times

Attend all required meetings and training sessions

Have expert knowledge about all facets pertaining to your position

Not abuse company telephone for private calls

Please attach the following documents to your application to assist in the screening process

Certified copy of ID (ID card both sides) – Certification must be from the Police Station and must not be older than 3 months

Certified copy of Drivers licence (Drivers Licence both sides) – Certification must be from the Police Station and must not be older than 3 months

Certified copies of Grade 10 or 11 report or Matric certificate – Certification must be from the Police Station and must not be older than 3 months

Certified copy of Armed response PSIRA certificate

Certified copy of Hand Gun competency – if issued less than 5 years, it is valid SAPS fingerprints of employment

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.