Appointment Scheduler

We are seeking Appointment Schedulers to join our team! You will work alongside other medical professionals to provide exceptional care to patients. We place high value on integrity, honesty and providing first-class service to our clients and agents. We are looking for a candidate that reflects these same values.

You will manage the appointment calendar, schedule appointments, communicate with team members to ensure appointments are completed on time, making sure efficient scheduling, and assisting with rescheduling canceled appointments. Additional administrative and clerical duties will be required such as weekly reports.

Location:

Remote / Work from Home (Min. 10 hours a week, maximum 20 hours)

It is scheduled to start at an approved 10 hour per week basis, gradually to be increased upon approval and authorization by supervisor.

Compensation:

USD10 per hour, plus commission USD10 per every successfully completed appointment.

Responsibilities:

· Outbound – Contacts clients to schedule appointments for outside sales department

· Inbound – Customer Service calls to update client information in our database

· Inputs scheduled appointment into Client Management database (CRM)

· Conducts Quality Control calls to ensure client satisfaction

· Resets appointments when necessary

· Contributes toward the Marketing Department’s achievement of providing exceptional customer service.

Qualifications:

· High School diploma/GED or At least 1 year of Call Center experience

· CRM Experience a plus

· Excellent telephone communication skills

· Excellent listening skills, empathy

· Possess a strong work ethic and a high level of professionalism

· Service oriented – customer care personality

· Minimum Typing skills – 30 wpm

· Must be able to work cohesively with members of the marketing team to accomplish daily goal of required appointments

· Knowledge of Microsoft office products

Job Type: Part-time

Salary: $20.00 /hour

Job Location:

• Austin, TX

Required education:

• High school or equivalent

Required experience:

• Telemarketing: 1 year
• Sales: 1 year
• Cold Calling: 1 year

Required language:

• english