Aerospace Application Consultant (f/m)

Do you have a passion for software consultancy and aviation with extraordinary commitment and impeccable communication skills?

We are a German, Berlin-based software company providing global aerospace and aviation industries with trail-blazing software products that improve the way aircraft are designed, marketed and operated. PACE Aerospace (www.pace.de) has renowned international customers including Airbus, Boeing, Bombardier, Embraer, Lufthansa, Rolls-Royce, and many more.

We are currently expanding our operations in Seattle and are looking for an individual seeking to work in a challenging and agile environment and eager to contribute to the design of future airplane configuration. You will be working in a fast-paced aviation-driven team on-site of a global aviation company as an application consultant supporting the roll-out of the PACE toolset.

Responsibilities

• Be on site consultant and point of contact for PACE products and drive operational use of our products, with focus on Pacelab Cabin and Pacelab Data Management
• Provide expert-level support and advice to customer
• Support process impact analysis and re-design of existing processes and workflows
• Understand legacy applications, requirements and business process of different organizations to determine the best way for the customer to move forward with our products.
• Articulate and document the end-user requirements and proposed solutions to clarify and control expectations and achieve user acceptance of the application. Utilize effective oral and written communication skills to facilitate discussions and decision making
• Support design interfaces to up- and downstream applications with focus on existing Pacelab Data Management platform
• Identify, develop, and utilizes appropriate platforms to solicit input, manage application gaps with the customer and provide feedback to the product management to drive the product roadmap
• Use your strong background in computer scienceor a related field to help designing, documenting and promoting requirements for future developments.
• Resolve customer concerns raised during evaluation and operation. Own and manage identified software issues
• Perform presentations for new user groups
• Prepare and deliver user trainings
• Help to set up and configure our products ideally in the customer environment

Qualifications

• Masters degree in engineering, computer science, or similar field
• 5-10 years experience as software consultant in complex environments
• Demonstrated ability to work within a team environment and with diverse groups and challenging clients
• Experience in aviation industry and PLM systems is a plus
• Ability to troubleshoot technical issues
• strong business analysis skills
• fast learner with excellent communication skills and customer service oriented spirit – as you work on-site with one of our most valuable customers
• motivated and capable of working under your own steam, by taking ownership of new tasks and projects
• Must be willing to travel 2-3 times per year to Europe
• valid US-work permit

We offer:

• 401k Participation
• Healthcare Plan
• Paid vacation
• Paid holidays

Job Type: Full-time

Required education:

• Master’s