Accounting Assistant II- Utility Billing

CITY OF TIGARD

invites applications for the position of:

Accounting Assistant II- Utility Billing

SALARY:

$18.73 – $25.10 Hourly

OPENING DATE:
05/24/17

CLOSING DATE:
06/07/17 05:00 PM

DESCRIPTION:

The City of Tigard is currently recruiting for a Accounting Assistant II (Utility Billing) position. This position has a variety of administrative accounting support duties; this includes preparation, maintenance of accounting records and transactions in utility billing.

The City’s core values include Respect and Care, Do the Right Thing, and Get It Done. As part of our team, you will help our organization live those values in all aspects of the workplace and our city’s services. Tigard has adopted a strategic plan to be the most walkable city in the Pacific Northwest where people of all ages and abilities live healthy and interconnected lives.

For a detailed job description, please click on the link: http://www.tigard-or.gov/city_hall/departments/hr/account_asst_II.pdf

EXAMPLES OF ESSENTIAL DUTIES:

• Respond to a variety of customer, vendor, and staff questions over the telephone and in person; researches and resolves problems; makes appropriate adjustments to accounts. Handles transactions at the counter for customers who are paying utility bills, business licenses and purchasing water meters. Upon certification will perform duties as a Passport Acceptance Agent.
• Process water/sewer utility billing; enter and maintain accounting control card; research account problems, makes adjustments; receives, processes, and posts payments and issues receipts.
• Load and download information from handheld meter reader devices; generates, verifies, and corrects various reports; verifies data; generates meter installation requests.
• Maintain and update utility billing database; enters service calls; processes account transactions related to customers moving in/out of homes and residences; processes service orders.

Knowledge, Skills and Abilities:

• Knowledge of computer applications related to work, including MS Word, Excel and Outlook.
• Knowledge of techniques for providing a high level of customer service to public and City staff, in person and over the telephone.
• Ability to respond to and effectively prioritize multiple phone calls and other requests for service, In addition to interpret, apply, and explain policies and procedures.
• Ability to establish and maintain a variety of filing, record-keeping, and tracking systems.

TYPICAL QUALIFICATIONS:

Any combination of training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of experience in processing accounting documents, maintaining accounting records, and/or billing and collections.

Licenses and Certifications:

None.

Important Information: Final selection and offer will be subject to a background review including a thorough review of prior employment, a credit check and a review of any pertinent education, DMV, criminal and/or civil records.

SUPPLEMENTAL INFORMATION:

Supplemental Information:

• Benefits: Full-Benefits position
• Union: SEIU
• Hours Status: Monday-Thursday 7:30-6:00 p.m.

How to apply:

If you’re interested in joining our team, we invite you to apply. This position closes on June 7, 2017 at 5:00 p.m.

Supplemental information:

In addition to completing the application, please answer the supplemental questions provided, failure to do so will result in an incomplete application.