Account Executive, Ticket Sales and Service

The ORANGE BOWL COMMITTEE Inc., (OBC), based in Miami Lakes, was created in 1935 with the mission of generating tourism for South Florida through an annual football game and supporting events. The OBC is accepting applications for its Account Executive, Ticket Sales and Service position. Review of applications will continue until position is filled. No phone calls please. The OBC policy requires that all persons interested in employment complete an application through the Orange Bowl’s online process for a position which has been advertised or posted and for which they are qualified. A resume alone is not sufficient to consider an individual as an applicant. Individuals will not be considered if an Orange Bowl Committee online employment application is not completed.

SUMMARY: Responsibilities include planning, organizing, directing, controlling and execution of the company’s sales and retention programs. The goals of the position are to achieve maximum ticket sales volume and ensure the desired sales result while performing the following duties: ESSENTIAL FUNCTIONS Responsibilities:

Generates revenue for OBC revenue generating events

Coordinates and executes sales calls on all potential customers through cold calling, prospecting and referrals from current customers.

Conduct face to face with high level executives

Attended networking events throughout the South Florida area

Executives high level quality presentation

Renews and retains accounts on an annual basis.

Maintains computerized records of all clients and prospects in company database (CRM).

Work to achieve set sales goals as set forth by the department.

Submits prompt accurate reports and maintains up-to-date, accurate account records.

Maintain a high level of customer service.

Participate and contribute to weekly sales meetings and training sessions.

Work with related departments to promote and generate sales on all events while improving the fan experience.

Assist with any promotional activities to create awareness and generate sales leads including off-site opportunities.

Assist with any administrative ticket functions.

Assist with any special projects or duties as assigned.

Face of the Orange Bowl Committee in the business community

QUALIFICATIONS

Bachelor’s Degree required in related field (Business, Marketing, Communication, or Sports Management) or relative work experience.

A minimum of two years’ work experience in professional sports ticket sales/service.

Excellent written and oral communications skills.

Excellent customer service and problem solving skills.

Maintain a professional image and positive attitude at all times.

Ability to handle heavy outbound phone volume.

Basic understanding of Microsoft Word and Outlook.

Ability to learn and master new software programs including Ticketmaster and CRM.

Bilingual (English/Spanish) a plus.

Ability to work nights, weekends and holidays as needed.

Note:
Competitive base pay and commission

Individuals must complete an Orange Bowl Committee online employment application to be considered. The information collected on the OBC employment application is used only to process your application at the OBC. It is hereby understood that information that you have provided is confidential, privileged, and exempt from disclosure unless required by law. We assure reasonable accommodation under the American Disabilities Act.

The OBC is an Equal Opportunity Employer.