Web Content Writer/Editor

About WebWise Solutions

WebWise Solutions has been in the business of building and managing online user communities for enterprise software companies for 16+ years. We help some of the world’s most user-focused companies, such as Dell, Symantec, Micro Focus, SUSE, Novell, and NetIQ, maintain and deepen engagement with their users.

We also offer other services for some of our biggest clients, including UX research and analysis, project management, writing and lead-generation optimization. We follow a premium services model, where we embed our employees with the clients they serve so they can function as an extension of the client’s own staff. This provides optimal collaboration, as our employees are able to participate in all of the conversations – formal and informal – that inform our projects and lead to long-term customer satisfaction.

Current Need

We are looking for a web writer to join our team to work with our Micro Focus clients in their Provo, Utah offices.

What’s a good fit for our team?

We are looking for a highly collaborative, creative, and easygoing self-starter. Disciplined personal work habits are a must. We value integrity and honesty, and strive to offer “plus-1” value on every assignment.

You will be contributing to Lead Generation projects, and will need to be familiar with the enterprise B2B software marketing landscape, and be able to write engaging promotional content. Deep understanding of SEO and LSI will equip you for success.

You will be joining a high-performance team that is focused on measurable results, and you’ll need to be willing to rewrite frequently and happily, based on user-testing, research findings, etc.

Responsibilities

Create, develop and manage content for client’s web properties.

Maintain a consistent tone and voice throughout projects.

Write, edit and proofread web content.

Engage with subject-matter experts and other content sources.

Keep current with new web technologies.

Work cooperatively with key team members, vendors and customers.

Write for various outputs, including reports, blogs, infographics, slide decks, and video scripts.

Desired Experience

3-5 years of industry experience writing for enterprise software clients.

Bachelor’s degree in English, Journalism, Technical Writing or related field.

Experience in web usability and user experience design — Nielsen Norman certification considered a plus.

Experience working closely with designers in developing promotional content.

Exceptional communication and organization skills.

Ability to manage multiple projects in a fast-paced, deadline-driven environment.

Knowledge of web-based content management systems and website creation.

Ability to write in a variety of styles, including persuasive sales writing, product and solutions marketing, conversational blogging, banner copy, report writing, and microcopy.

Deep understanding of localization issues essential.

Knowledge of a second language considered a plus.

Passion for and confidence with grammar, syntax, and the technical aspects of writing.

Ability to use technology (such as email software, social media applications, Google Analytics) in assessing content readership.

Fluency in social media marketing applications.

Ability to translate customer needs into differentiated stories in support of brand promise.

Experience in multi-channel content creation.