Victim Service Coordinator

Victim Service Coordinator

Victim Support Services, formerly Families & Friends of Violent Crime Victims, is seeking a full time (40 hours per week) qualified applicant for the position of Victim Services Coordinator in Snohomish County. This position is responsible for the continuing development and implementation of the organization’s direct services program to victims of crime throughout Snohomish County and neighboring counties VSS services are provided. Victim Support Services main office is located in Everett, with satellite offices located in Renton and Bellingham. This position will be located in our Everett Office. Bilingual abilities are preferred.

All successfully bidding applicants must successfully pass a Washington State Patrol Background check, attend and successfully complete the 40-hour pre-service core advocacy training, and attend additional required training.

ESSENTIAL JOB FUNCTIONS:

Advocacy

• Provide direct assistance to crime victims, their families and friends, and the community via telephone and in-person contacts.
• Offer emotional support, resources, referrals and assist with typical struggles created by victimization.
• Provide information and referral services to victims/loved ones regarding other agencies, counselors, legal services, medical services, support groups and shelters. Responsible for maintaining up-to-date resources.
• Provide follow-up and ongoing contact with clients.
• Assist with filing for Crime Victims Compensation, writing Victim Impact Statements, and enrolling in Victim Witness Notification Program.
• Coordinate and facilitate agency approved peer support group model for crime victims.
• Maintain accurate records on all client contacts. Complete required statistical information.
• Advocate on behalf of victims and survivors within the criminal justice system.
• Act as a liaison between victim/family and the media, prosecutors, Crime Victims Compensation to include courtroom advocacy for pre-trial, sentencing, post-sentencing and appeals.
• Other duties as assigned.

Outreach

• Collaborate with stakeholders in the criminal justice system and social services agencies to include regional partners.
• Attend and/or facilitate community meetings regarding victim issues.
• Identify underserved populations of crime victims in community and explore means to provide information.
• Promote awareness of services for crime victims.

QUALIFICATION REQUIREMENTS:

Education: MSW/MA preferred. Minimum BA in Social Services or related field.

Skills: Ability, willingness, and commitment to being part of a team. Excellent listening and communication skills required. Must demonstrate knowledge of crime victims’ issues, grief and trauma issues, the criminal justice system, and community resources. Exceptional organizational skills required. Bilingual abilities are preferred. Experience working with general public a plus. Excellent writing skills and knowledge of Microsoft Word, Publisher and Excel is required. Must be able to take initiative and work independently. Must have dependable automobile with valid car insurance.

Other: Must comply with agency requirements of strict client confidentiality; professional ethics and agency policies and procedures. Must participate in the following but not limited to: Direct Service staff meetings; trainings (travel often required); fundraising events; community fairs; annual candlelight remembrance, outreach efforts and other events as directed by Administration.

CONDITIONS OF EMPLOYMENT:

Valid Washington driver’s License, insurance, and automobile

Washington State Patrol Background Check

COMPENSATION: Hourly Compensation

Victim Support Services offers all eligible employees medical, dental, and vision insurance coverage.

HOW TO APPLY: Send resume and cover letter

Job Type: Full-time

Salary: $20.00 to $27.00 /hour

Required education:

• Bachelor’s

Required experience:

• Victim Advocacy: 2 years
• social service: 2 years