User Experience Researcher

User Experience (UX) Researchers work to answer the most challenging questions in design. In this role, you will reveal what our users need from our products by conducting primary research, exploring the behaviors and motivations of our users, and working with teams of Designers, Product Managers, Engineers and others to develop new features. You’ll inspire change at all stages of product development by delivering exciting oral, written and visual presentations about our findings. Most importantly, your job as a researcher is to help the UX team understand what would make a user’s experiences feel more intuitive, accessible, fun—and even magical.

Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology’s greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.

Responsibilities

• Conduct independent research on multiple aspects of how users experience online search.
• Collect and analyze user behavior through server logs, online experiments (A/B testing), benchmark studies, lab studies, and surveys.
• Work with Designers, Product Managers, Engineers, and Research Managers to prioritize research opportunities in a fast-paced, rapidly changing environment.
• Understand and incorporate complex technical and business requirements into research.
• Advocate research findings to diverse audiences through written reports and oral presentations.

Qualifications
Minimum qualifications:

• BA/BS in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or related field or equivalent practical experience.
• 2 years of work experience in an applied research setting.

Preferred qualifications:

• 4 years of relevant work experience, including experience integrating user research into product designs and design practices.
• Experience with SQL, Python, SPSS and remote usability testing tools, such as Keynote or UserZoom.
• Internet, search and advertising experience.
• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
• Excellent working knowledge of statistics and the principles of experiment design.
• Excellent interpersonal, communication, negotiation and collaboration skills.