Technical Writer

About Us:

Dimagi is a social enterprise and Benefit Corporation that builds software solutions and provides technology consulting services to improve the quality of essential services for underserved populations. Headquartered in Cambridge, Massachusetts, Dimagi partners alongside governments, leading NGOs, and foundations such as the Bill & Melinda Gates Foundation, USAID, and the World Bank to tackle complex health and social inequities. Our open source technology platform, CommCare, is the world’s most widely-used and researched mobile data collection platform for frontline workers. To date, Dimagi’s team of project managers, engineers, and health experts have supported over 2,000 projects in 80 countries.

About the position:

Dimagi is seeking a Technical Writer with excellent written communication skills to support our growing software-as-a-service (SaaS) user base with world-class documentation. The Technical Writer will produce high-quality and understandable product documentation to improve the success of our self-service users. Housed within our Product Team, you will join a team of talented developers, product managers, and program managers dedicated to improving the way frontline services are delivered in low-resource settings. The ideal candidate will have proven experience with content development for a technical and/or SaaS product.

This position can be based out of our office in Cape Town, South Africa, but is also open to remote employment within South Africa. This position will be part of Dimagi’s SaaS division. This role is a 12-month fixed-term position with the option for converting to a permanent status pending re-evaluation of requirements at the end of the contract.

Responsibilities of this role:

Who You Must Be:

Bonus Points:

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and all employment decisions are based on individual qualifications.