Technical Support Analyst

Must Have Requirements:

– VPN support **required**

– Outlook support **required**

– Ability to multi-task and prioritize

– Strong customer service, communication and listening skills

– Effective team player

– Appropriate sense of urgency and prioritization

– Ability to identify problems and propose effective solutions

Department Description Overview: The Enterprise IT Service Center is a full-service technical support center that provides immediate assistance for customers and clients utilizing Company applications and hardware. This includes the support of proprietary business applications, EDI and Windows-based business-to-business products and solutions, pharmacy management tools, enterprise resource planning systems, standard desktop applications, and the associated hardware platforms, databases, and network connectivity.

Job Type: Full-time

Job Location:

• Columbus, OH

Required education:

• Bachelor’s

Required experience:

• Technical Support: 1 year