Technical Consultant – Dallas, Texas

A mid-market solutions provider, Centre Technologies specializes in infrastructure solutions including strategy, virtualization, storage, networking, security and collaboration built upon various technologies including VMware, Microsoft, Citrix, Cisco, Dell and HP to name a few. As a result of our unique approach, growth and experience in these areas of specialization, we also provide flexible, hybrid cloud computing services utilizing various technologies built in multiple Tier 4 datacenters.

Centre Technologies strives to be a client’s trusted advisor, to know the client’s business inside and out and offer solutions to issues small and complex, faced each day. We believe that our clients, our partners and our employees are key to our success and that these pieces combined make up who we are, Centre’s DNA.

The Technical Consultant working on the Managed Services team would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, migration of data, implementation of new hardware and software, verbose documentation of projects or task and other duties as assigned.

Job requirements

Problem management and resolution of issues in a timely manner

Prioritization of tasks and meeting of deadlines, excellent time management skills

Excellent troubleshooting and assessment skills

Excellent written/verbal communication skills

Must be a team player with outstanding customer service skills

The ability to mentor and guide peers and assist teammates when skill set requires

Entry of timesheets, expense reports and documentation on or before deadline

Keep up-to-date on market trends, theory and new ways of doing things; embrace change

Assist with change-management activities

Prepare and deliver complete and concise documentation for all projects

Present progress reports to immediate supervisor and or Project Manager (if so assigned)

Manage multiple projects in a fast paced environment

Quickly turn business problems into technical solutions

Manage configurations and the deployment of equipment in compliance with established technology policies.

Participate in on-call schedule serving as higher level of escalation for compute, storage, backup, automation and virtualization issues.

Desired skill set requirements

Advanced proficiency in the majority of the following:
Windows 7/8/10

Windows Server 2003/2008/2008R2/2012/2012R2

Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)

Microsoft Active Directory (Architect, Implementations, Migrations)

Microsoft Exchange 2003/2007/2010/2013/2016 (Architect, Implementations, Migrations)

Citrix Technologies (Architect, Implementations, Migrations)

XenServer

XenApp

XenDesktop

Web Interface

Secure/Access Gateway

NetScaler & WANScaler

VMware Server Virtualization Technologies (Architect, Implementations, Migrations)

Citrix Application/Desktop Virtualization Technologies (Architect, Implementations, Migrations)

Backup / DR strategies (Architect, Implementation and Administration)

Systems Upgrades including security patch management

Monitoring of system utilization and application performance

Understanding of network infrastructures and troubleshooting various networking protocols including but not limited to TCP/IP, DNS, DHCP, etc.

Experience with various network hardware systems such as but not limited to Cisco Switches, Firewalls, Routers, Ironport and Aironet, HP ProCurve, Dell Powerconnect, Force10 and Sonicwall, and Meraki line of products

Experience with various Enterprise level server hardware such as but not limited to Dell PowerEdge servers, HP ProLiant Blade servers, Cisco UCS servers, etc

Experience with Enterprise Storage solutions such as but not limited to CML, Tegile, EqualLogic, ExaGrid, Compellent

Education And Experience

At least 5 years hands on IT experience

Bachelor’s Degree a plus

Citrix Certifications CCAA, CCEE strongly desired

Microsoft Certifications MCSA, MCSE, MCITP Server strongly desired

VMWare Certifications VCP, VCAP strongly desired

Cisco CCNA certification desired