Tech 1, Headend – Huntsville, AL

Full Job DescriptionBusiness Unit:
Job Summary:
Responsible for installing, testing, operating, maintaining, and
repairing headend equipment. Periodically tests all equipment and the
quality of signals throughout the cable network. Maintains required
logs, records, and other documentation pertaining to headend operations.
Installs new technology as projects and department goals require.
Conducts quality control tests and measurements on new installations.

Employees at all levels are expected to:

you do your job
– Own the customer experience – think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
– Know your stuff – be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
– Win as a team – make big things happen by working together and being
open to new ideas
– Be an active part of the Net Promoter System – a way of working that
brings more employee and customer feedback into the company – by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers

communities
Core Responsibilities:

minimal system outages.

including but not limited to ladders and aerial lifts.

nights and weekends, variable schedule(s) and overtime as necessary.

Job Specification:

Comcast is an EOE/Veterans/Disabled/LGBT employer