Talent Development Analyst

Primary City/State:

Phoenix, Arizona

Department Name:

Talent Optimization-Corp

Work Shift:

Day

Job Category:

Human Resources

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.

Bring your skills to the next level by joining Banner Health’s Onboarding & Growth team! The Onboarding & Growth team is comprised of 5 individuals whose scope impacts over 50,000 employees. Onboarding & Growth rolls up into the Talent & Transformation team who supports the ongoing experiences for employees at every stage of the employee lifecycle. This team is specifically focused on the Onboarding and Growth stages for employees. The team culture is fast-paced, development focused, people mind-set, and always striving to make a difference. Team Member Development prides themselves on working on frameworks, development resources, and high-scope processes to make a difference in someone’s life at Banner and helping leaders create an everlasting experience. Their work grows employees toward their aspirations and shape Banner’s future leaders into who they are meant to become. The Onboarding & Growth team owns the following projects: Development cycle (annual performance evaluation, goal setting, succession planning, mid-year performance conversations), New Employee Onboarding, New Leader Onboarding programs, New Executive Onboarding, HR Routines, and Leader and Team Member Development Libraries, and leadership development programs.

As a Talent Development Analyst , you will be responsible for overseeing the details of multiple projects, communication plans, as well as provide exceptional customer service of several development programs. As the preferred candidate, you will be familiar with surveys, surveying, employee engagement, ADDIE Model, LEAN, Design, Adobe Creative Suite Programs, InDesign, Illustrator, Photoshop, Excel, Graphic Design, Business, Communication, Education backgrounds.

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you’ll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position coordinates the development, analysis, preparation and implementation of strategic and operational plans to support and facilitate operational excellence and process improvements in alignment with the goals of the organization. This position is accountable for analyzing processes and identifying opportunities for improvements in operational practices and procedures, as well as the implementation and support for the adoption of new processes to increase efficiency and compliance while maximizing the highest level of quality.

CORE FUNCTIONS

1. Provides coordination and support of analysis and design of processes. Identifies improvement opportunities, participates in the selection of appropriate improvement approaches and supports operations management and improvement activities including design, development and implementation of improved operations.

2. Identifies and implements operating improvements and efficiencies by identifying important trends and variances. Identifies, plans, designs and redesigns processes to make them more user-friendly, efficient and effective in achieving business objectives. Develops processes to support system-wide initiatives and key operational areas.

3. Facilitates matrixed teams and collaborates with discipline and system-wide leaders and resources in the development, planning, training and implementation of operational applications and processes to ensure reliable and accurate service delivery and decision-making.

4. Designs, coordinates and performs audits of key functions to ensure data and process integrity; directs resolution of identified issues and monitors / measures to ensure that improvements are maintained.

5. Serves as a partner with Information Technology, Process Improvement, Project Management and Operations to ensure the technology and resources support the work design/redesign and data is captured appropriately for system data integrity and process monitoring and control.

6. Serves as a project manager for process and program development, assessment and standardization which includes leading and coordinating needs analysis, gathering requirements for proposed relationships, leading the vetting process with appropriate stakeholders, and interfacing with external partners.

7. Prepares various project reports for management, clients or others by collecting, analyzing, and summarizing information and trends. Develops and maintains an information database system. Analyzes and collects data to determine the value of partnerships. Provides appropriate data analysis and trending. Makes recommendations based on data analysis and trends.

8. Provides customer service, responds to requests, and prepares statements of work and serves as the point of contact for all student and academic contracts.

9. Provides guidance for process development, management and implementation across the organization, region, and/or facility. Determines own priorities and appropriate allocation of resources. collaboratively with human resources and other organizations as appropriate. Other internal customers include senior management, all levels of facility leadership and staff, human resources leaders.

MINIMUM QUALIFICATIONS

Must possess strong knowledge of process development, standardization and mapping and information presentation as could be obtained through the completion of a bachelor’s degree or two to three years experience in performing and/or conducting business analysis.

Must demonstrate a high level of analytical thinking to plan, review and coordinate designated processes and procedures to ensure that goals and/or objectives of these relationships are accomplished. Requires the ability to effectively communicate in both written and oral formats. Must possess the ability to effectively present findings, and recommendations to management. Must be results oriented, customer service focused, and able to organize and independently manage various projects or processes simultaneously. Must be able to manage multiple projects with overlapping time lines, deliverables, goals, objectives, and expectations. Requires the ability to determine the best process development, streamlining and implementation methodology to support the solution.

Must have a working knowledge of common software programs including Visio to prepare and create process maps, documentation, correspondence, presentations, spreadsheets, and reports and effectively work with data management programs.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.