Systems Engineer Senior Job

About Blue Cross

Founded in 1933, Blue Cross and Blue Shield of Minnesota is the largest health plan in the state. We have more members, the largest network of providers and more products and services than any other plan in Minnesota. From the beginning, Blue Cross has been an innovator with a mission of making a healthy difference in people’s lives.

We understand the importance of finding a job that you truly enjoy — at a company that shares your values. We’ve made it easy to feel good about working at Blue Cross by encouraging volunteerism, valuing diversity and offering the flexibility you need to live a balanced life. We offer a suite of comprehensive medical and dental benefits as well as competitive pay, flexible work schedules and generous personal paid time off in addition to 20 hours of volunteer paid time off each year. We look forward to serving Minnesotans over the next 80 years and beyond. Join us and make a healthy difference through the work you do every day.

Description Summary

The Client Computing System Engineer Senior is responsible for the execution of standards and guidelines that drive the design of various physical and remote access technology solutions including implementing solutions requiring integration of multiple platforms, operating systems, servers and applications across the enterprise. Performs analysis and evaluation of customer technical and analytical requirements. Plans, develops, tests and documents systems and provides follow up to ensure success of the environment. Responsible as an advanced technical resource in one or more critical services or technologies and applies comprehensive knowledge in one or more areas. May function in a Lead role.

Accountabilities

1. Conducts detailed analysis and studies of customer requirements and needs for new or expanded use of existing capabilities and creates plan or participates in projects to determine feasibility, cost and time required, and compatibility with current systems and hardware capabilities.

2. Develops and documents the framework for integration and implementation for changes to technical standards.

3. Develops moderate to highly complex infrastructure interactions to ensure the security, stability, recoverability, and access to systems and information.

4. Advises on enterprise-wide infrastructure systems growth requirements, capabilities, and constraints to ensure the long-term functionality and operation standards.

5. Participates in the RFP process to evaluate and select vendor solutions. Oversees and evaluates the work of contractors and vendors to ensure quality services.

6. Initiates or participates in cross-functional initiatives on the development and implementation of enterprise-wide major installations, upgrades and process changes. May have accountability for project execution and resource allocation.

7. Facilitates knowledge sharing by creating and maintaining detailed, comprehensive documentation and diagrams for IT and customers.

8. Provides technical guidance or mentorship throughout the business.

9. Tracks industry trends and maintains knowledge of new technologies to better serve the enterprise architecture needs.

10. Performs systems support activities and may include required participation in an on-call rotation for support of systems outside of normal business hours.

11. Participates in structured cross-functional processes including architecture, change, risk, resiliency, incident, problem, CMDB, and asset management.

LEAD ACCOUNTABILITIES:
1. Assists manager in facilitating goal accomplishment by providing work direction to assigned employees and by monitoring the status of work on a daily basis.

2. Clarifies roles and responsibilities of assigned employees based on direction from the manager.

3. Provides coaching or mentoring as requested or deemed appropriate based on direction of the manager.

4. Assists manager in facilitating resource allocation to ensure appropriate staffing levels.

5. Shares feedback with the manager as requested or deemed appropriate, and may make recommendations for performance reviews.

6. May make recommendations to the manager for team and individual recognition.

Requirements

Bachelor’s degree preferably in Computer Science and 5 years of experience in the implementation of information engineering projects, systems analysis, design and programming, systems planning, and business information planning or 9 years of related experience in lieu of a degree

Advanced level knowledge of infrastructure design, implementation, administration, planning, developing including but not limited to:

Microsoft Technologies

SCCM, Office, OS(Win7-10)

Application Delivery

End Point Security Tools

Citrix

Xen App 7.12

Xen Desktop7.12

Advanced level knowledge of infrastructure design, implementation, administration, planning, developing

Advanced level knowledge of scripting technologies such as PowerShell or VBScript.

Advanced level knowledge of technical, business, and industry.

Very strong oral and written communication and presentation skills.

Very strong human relations skills to effectively interact with leadership and management, peers, business partners and vendors.

Highly skilled at systems, creative, critical and analytical thinking, decision making and problem solving.

Advanced or specialized understanding of the standards and deliverables to ensure integrity of the systems engineering process.

Advanced level skills at hands-on communication, collaboration and leadership.

Highly skilled at influencing and motivating individuals and teams

Preferred Requirements

Experience with Wyse Device Manager and Thin Client Technology

Experience managing AnyConnect

AppSense

Virtual application delivery methods using Citrix, Unidesk (APP V, ETC)

Active Directory knowledge

Citrix NetScaler Knowledge

Knowledge and experience related to Server and Network Technologies

In-depth knowledge of BCBS computer methodologies.

Advanced knowledge of multiple business areas.

Participation in user groups for related technology/business area

FLSA Status

Exempt

Blue Cross Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

Make a difference

Thank you for your interest in Blue Cross. Be part of a company that lets you be you — and make a healthy difference in people’s lives every day

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association