SYSTEMS ANALYST IV - SYSTEM HOSPITAL INFORMATION SYSTEMS

The Systems Analyst IV-Lab is responsible for the maintenance of SCC (Soft Lab) and associated Cerner Millennium applications at the Cook County Health & Hospitals System (CCHHS). The incumbent provides immediate application and systems support and oversight in the completion of projects, system enhancements, application of vendor upgrades and application support as well as support of end-users.

Typical Duties

Designs, builds and documents application changes utilizing SCC (Soft Lab) and Cerner Millennium applications. Consults with end-users on SCC (Soft Lab) and Cerner Millennium design and build changes. Tests software to detailed specifications.
Identifies, analyzes, tracks and reports on project issues keeping management abreast of project activity and reports.
Learns new clinical applications and oversees the completion of tasks related to clinical system functions.
Coordinate’s the resolution of end-user calls and determines appropriate action by investigating and analyzing reported hardware and software problems.
Evaluates and assists senior management in the implementation of system upgrades. Analyzes functional requirement documentation by conducting interviews with key personnel to collect information on the use of the current system. Identifies and encourages user department procedural changes.
Refines sample test plans for conversions, interfaces and applications. Assists in the development of a Live Event Plan. Provides post-live application support.
Completes assigned work plans tasks. Maintains tables, files, profiles, codes sets, etc.
Trains less experienced personnel and assists in developing departmental education and training materials. Monitors and reviews procedural materials. Attends applicable vendor clinical application classes. Learns and assists with other applications as directed.
Provides after-hours support of clinical applications per schedule.

Minimum Qualifications

High School diploma or GED and eight (8) years of work experience in Healthcare Laboratory Delivery Systems; OR a Bachelor’s Degree from an accredited college or university and four (4) years of work experience in a Healthcare Laboratory Delivery System (must provide official transcripts at time of interview)
Three (3) years of work experience in a hospital laboratory as a medical technician/Technologist
Build/Maintenance experience with SCC (Soft Lab) and Cerner Millennium/Power Chart

Preferred Qualifications

Bachelor’s Degree or higher level Degree in Public Health Computer Science or Management Information Systems from an accredited college or university

Knowledge, Skills, Abilities and Other Characteristics

Strong knowledge of SCC (Soft Lab) and Cerner Millennium/Power Chart applications and its relational data bases.
Strong knowledge of Systems Development Life Cycle.
Strong knowledge of laboratory workflow.
Strong interpersonal skills necessary to train junior staff and foster collaboration among coworkers.
Excellent customer service skills with acceptable response times to phone calls, emails and customer requests.
Attention to detail.
Ability to work independently with minimal supervision.
Expertise necessary to work with large integrated applications.
Ability to make sound judgments under supervision.
Ability to prioritize, plan, and organize projects and tasks.
Ability to multi-task and meet deadlines in a fast paced and stressful environment.
Strong initiative.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must:

Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

BENEFITS PACKAGE

Medical, Dental, and Vision Coverage

Basic Term Life Insurance

Pension Plan

Deferred Compensation Program

Paid Holidays, Vacation, and Sick Time

You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

Degrees awarded outside of the United States with the exception of those awarded in one of the United States’ territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents bust be presented at time of interview.

Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspectof County employment or hiring upon or because of any political reason or factor.