Systems Analyst

Job Summary

Performs tasks related to the design, implementation, support/maintenance, and enhancement of NU’s enterprise, vendor and in-house developed applications.
Documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues.
Completes content, process, and procedures for technical and functional system work that is low to medium in complexity.
Typically works with senior staff, but may coordinate smaller or less complex projects independently.

Specific Responsibilities

Strategic Planning

• Partners with senior analysts, end users and peers to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed (adhering to approved methodology and documentation standards).
• Partners with functional users and technical and reporting staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.

Administration

• Drafts accurate documentation of process, procedure, and system/application configuration.
• Formulates and executes test scripts, implementation project plans, roll out communications and training materials.
• Outlines medium complexity use cases.

Development

• Formulates test scripts and performs detailed testing for moderate to complex use cases to ensure that the implemented software functions correctly
• Participates in and may facilitate iterative feedback processes among users, developers, and analysts to ensure software functionality aligns with requirements. Draws on prior implementation experience to engage in discussions.

Minimum Qualifications

• Bachelor’s Degree or appropriate combination of education and experience.
• 2 or more years of relevant experience.
• Critical Thinking, Decision Making, Judgment, Problem Solving, Troubleshooting, Use-Case Analysis.
• Code Documentation, Collaborate and teamwork, Functional Documentation, Iterative and Incremental Development, Organizational skills, Write Proposals and Project Charters.

Minimum Competencies

• Adaptability – Works effectively in a changing environment; adjusts behavior to meet the needs of different people and situations., Coachability – Receptive to feedback, willing to learn, embracing continuous improvement, Communication – Communicates strategically to achieve specific objectives using varied vehicles and opportunities., Critical and analytical thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., Customer & personal service – Assesses customer needs; meets quality standards for services; evaluates customer satisfaction. , Meets deadlines – Displays consistency and success in adhering to deadlines., Multi-tasking – Demonstrates ability to work on multiple projects simultaneously., Strategic thinking – Works on initiatives that have the greatest strategic impact for the organization; anticipates changes that may impact department or school.

Preferred Qualifications

• Bachelor’s Degree or appropriate combination of education and experience.
• Any type of coding/development experience – Java, C++, Python, basic HTML.
• Experience with Identity & Access Management systems – identity management/provisioning, Web single sign-on, federation, LDAP, Active Directory, privileged account managment4.

As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.