Systems Administrator II

Does the statement “improve People, Process, and Technology…in that order” resonate with you? Are you looking to make a difference in the lives of the communities we serve by transforming the healthcare experience through innovative healthcare solutions?

The KHN Information Systems Division will offer opportunities for you to apply your expertise to proven business frameworks that deliver value to the organization and beyond; in a highly trustworthy, innovative, caring, competent and collaborative environment.

Responsibilities & Requirements
Position duties include, but are not limited to the following:

• Analyze customer requirements and develop system changes that improve the workflow and productivity of end-user processes.
• Receive, manage and document escalated request/incident tickets, analyze and troubleshoot complex systems problems, and develop creative solutions.
• Participate on implementation teams to deploy new systems and systems enhancements under the direction of the project lead. Participate in the development of time and cost estimates for proposed projects.
• Implement new systems, software, and related components with minimal impact on other production environments. Maintain a stable test environment to conduct development activities.
• Maintain a suite of programs, procedures, and samples to test new/modified systems and software. Run test programs to validate the operation of systems and software. Analyze problems identified by testing and recommend/implement solutions.
• Monitor, troubleshoot, and resolve system performance problems. Tune system configurations to reach optimal operating capacities.
• Develop disaster recovery and backup processes and procedures and schedules for assigned systems.
• Develop VB, PowerShell, batch, and other scripts to maintain systems and support end-user functionality needs.
• Build and tear down servers based on project plans and established system/platform life cycles.
• Develop, deploy, and maintain virtual server and virtual desktop systems based on business requirements and end-user needs.
• Configure Active Directory settings and identity management functions per the overall IS and KHN security framework.
• Maintain documentation on system configurations, backup procedures, troubleshooting steps, and other key information.

Position requirements:

• 2 year Associate’s degree or equivalent IT certification or experience required
• 3-5 years of related systems administration experience
• Experience with network administration and related management utilities
• In-depth knowledge of network/server operating systems
• Demonstrated experience installing and configuring servers
• Detailed understanding of Windows, UNIX, and TCP/IP protocols

Preferred Qualifications

• IS experience in a healthcare environment preferred
• Certifications in Windows and/or UNIX preferred

Preferred candidates will have experince with one or more of the following products or thier parent technologies:

• ITIL; LEAN; NetBackup ; Active Directory ; VMware ; HyperV ; Citrix XenApp and XenDesktop ; Windows Server 2003-2012 ; Microsoft Azure services ; Microsoft Office 365 Admin ; Microsoft Exchange online ; SCCM ; SCOM ; ServiceNow ; Certificate Services ; Windows File Services ; DFS ; Rightfax ; Storage on 3Par, Pure, Isilon, ExtremeIO ; Brocade and or Cisco MDS SAN fabric and switches ; Linux; HP and Blade server infrastructure ;