Systems Administrator

Duties and responsibilities

Maintenance and Operations

• Install and configure new systems – either physically or provisioned through the Cloud
• Where appropriate, scripting and automation of tasks using available APIs and tools.
• Contribute to and maintain system standards in both a staging and production environment
• Research and recommend innovative, and where possible automated approaches for system administration tasks.

Operations and Support

• Upgrade and test custom in-house software modules as directed.
• Work with the Development team to fix bugs when they are discovered
• Support a small office with technical issues they might encounter
• Perform daily system monitoring, verifying the integrity and availability of applications, server resources.
• Reviewing system and application logs, and verifying completion of scheduled automated tasks.
• Provide technical application support to government client representatives through the use of our ticketing system
• Troubleshoot issues in a 24/7 on-call team on a rotating basis.

Qualifications

The ability to quickly and actively troubleshoot problems in a real-time environment – In both a staging environment and more importantly a production environment is a key factor in Systems Administration.

• Understanding the network flow of the end point communications.
• Comfortable with speaking directly to end users about issues.
• Ability to script to make tasks simpler and more consistent across the infrastructure.
• 3+ years’ experience actively troubleshooting network/systems.
• A strong grasp on computer, and operational security.
• Maintain a personable attitude in all interactions with end users, and the ability to articulate a response without overwhelming the user with technical information.
• Understanding of network protocols to help troubleshoot network issues that may have an effect on deployed applications.
• Working knowledge of SQL
• Experience managing web servers (IIS, Apache, nginx, Tomcat, JBoss, Wildfly)

Job Type: Full-time

Salary: $60,000.00 to $85,000.00 /year

Required experience:

• Server Administration: 2 years