Hotline: 678-408-1354

Student Services Analyst (Academic Advisor)(32 Positions)(All College Locations)(Open until Filled)

Salary Range

$45,541 – $72,865/annually, DOE


Grade

114


Work Schedule

Monday – Friday, 8am – 5pm; some evenings and weekends may be required
Summer Hours: Monday – Thursday, 7am-6pm


Work Calendar

12 Months


Job Summary

There are multiple positions located at all college locations.

Coordinates, administers and implements student academic advisement programs by providing operational planning, program management and evaluation, direct student service delivery, as well as problem-resolution, and technical assistance.


Essential Functions

45% – Provides professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion. Provides 1:1 as well as group academic advising, on-boarding, retention, and academic advising and success support functions to students to ensure ongoing successful progress to completion of degree program. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress and satisfactory progress toward certificate/degree using PeopleSoft and other technology. Identifies academic options including extracurricular activities, study abroad program(s), research, and internships. Provides advice and consultation to student in selection of options best suited to student’s goals, interests and skills. As the primary liaison, connects students with academic and personal resources including tutoring, counseling, and career services. Provides ongoing, proactive follow up to ensure student learning and progress outcomes are met. Monitors student academic progress through a variety of reporting tools.
25% – Facilitates change management activities related to Guided Pathways and the case management approach to program advisement. Provides programmatic support of this model by being an institutional resource to improve and advance the advisement role for student success. Works collaboratively and collegially with academic units and student services throughout the colleges and across the district to facilitate comprehensive academic support. Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic advising and success. Coordinates with College and District partners to promote programs on campus and within the community. Develops and delivers training and professional development to faculty and staff on topics related to advising; Interprets and explains College and Maricopa Community College District policies and procedures related to admissions, curriculum, advising, student success, and degree completion. Works with faculty and counselors to develop and teach student success courses. Supervises and provides work direction to undergraduate student workers as needed. Evaluates performance and provides feedback on occasion. Handles immediate or sensitive issues requiring confidentiality or quality assurance. Escalates matters requiring senior leadership intervention at a Director or Dean level.
15% – Researches program opportunities, industry standards, trends, best practices and emerging technologies. Coordinates projects related to student learning, success, and retention. Implements program outreach and/or recruitment and retention. Prepares and presents at new student orientations and information sessions for current and prospective students. Outreach work to student organizations. Designs, develops, maintains and delivers program resource information, presentations, reports, correspondence, and promotional material.
15% – Develops and assesses student learning outcomes. Conducts assessments. Analyzes and maintains program data to gauge student learning and success as well as program effectiveness. Coordinates, implements and evaluates processes and procedures. Makes recommendations for program improvements.


Minimum Qualifications

Bachelor’s Degree in education, sociology, business administration or related field and two years of progressively responsible student services experience coordinating, administering, planning, or evaluating programs.


Desired Qualifications

1. Master’s Degree in Counseling, Education, Academic Advising, Sociology, a liberal arts or sciences discipline, or related field
2. One (1) or more years of experience teaching or providing academic or career advising in a college or university setting
3. Experience using online student databases (i.e. SIS, PeopleSoft, Banner)
4. Experience using technology to support academic advising/career advising/student success/student learning
5. Experience working individually and in groups with students from diverse backgrounds and cultures
6. Experience applying academic or career advising approaches, theories, and competencies
7. Experience in working independently, prioritizing work-flow, solving problems and making decisions
8. Effective written communications skills (as evidenced by application materials), experience developing and delivering presentations


Special Working Conditions

May be required to sit for a prolonged period of time; viewing a computer monitor. Possession of a valid State of Arizona Class D Driver’s License is required; employee must meet district minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements


How to Apply

Applicants must submit a cover letter that details how the applicant meets minimum and desired qualifications.

Applications without a cover letter will be incomplete and will not be considered.

Please ensure your resume and cover letter provide the following items:

  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
  • Indicate preference for college location(s)

Posting Close Date

Apply on or before May 4, 2018 to be considered in the internal pool. (extended)
Open until filled


EEO Information

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Contact Us

Eltas EnterPrises Inc.
3978 Windgrove Crossing
Suite 200A
Suwanee, Georgia
30024, USA
contact@eltasjobs.com

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