Sr.SAP CRM Developer

Full Job DescriptionTransforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.
Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

Title

Sr. SAP CRM Developer

Overview of Position

Senior SAP CRM Developer will be a valued member of our Enterprise Applications Systems team. This hands-on role will be involved with Application Analysis and Design, Development, Integration, Maintenance and Support for the delivery of major projects and releases. Individual will work closely with SAP Solution Consultants and business owners to understand the business requirements and deliver solutions that support the ongoing top projects & initiatives to support Change Healthcare CRM service process.

What will be my duties and responsibilities in this job?

Solution Requirements and Design

Review the requirements and vision for the technical solution and its features and provide options for the delivery of those items within the SAP CRM tool framework.

Engage with the cross-functional team in continual improvement by listening, learning and delivering

Refine requirements across business and technology teams for quality, scalability and expandability,

Identify problems for distillation, breakdown and then, develop solution ideas for problem remediation

Review existing and new solutions for expansion, consolidation and/or integration across the corporate application landscape

Solution Development and Enhancement

Perform SAP CRM Web UI development & enhancements using Component workbench, UI configuration tool, Enhancement sets, Generic Interaction Layer GENIL Business Object Layer BOL development and extensions

Develop ABAP related custom applications, enhancing standard SAP applications

Develop BADI’s, ABAP interfaces, RFC’s, Smart Forms, Adobe Forms.

Building interfaces to Non-SAP Applications leveraging RFCs, BAPIs, ALE/IDOC, Proxies and Web Services

Develop custom reports for large data migrations and integration with focus on performance optimization

Solution Support

Enhance & support integration between SAP CRM & SAP ECC. Monitor CRM Middleware, debug and resolve issues.

Enhance & support data extraction from SAP CRM to SAP BW and SQL Data Warehouse

Provide day-to-day support of SAP application, complete enhancement requests, answer questions or provide solutions to business users

Resolve help tickets that require 2nd or 3rd level support. Ensure that the fixes made help mitigate future occurrences

Support system upgrades, system refreshes, patch application, landscape maintenance, data migration etc

Provide support to IT Operations, Business Intelligence, IMS & other teams for appropriate projects or small requests

Technology Change Management – Change Management ITIL

Provide appropriate documentation and release plans to manage handover activity so that solution can transition smoothly from development into test and production

Create appropriate technical solution architecture documents, technical specs and supporting artifacts for Support Desk & for future reference of technical team

Manage application development lifecycle, perform bug fixes & application maintenance

Work with business analysts and team members to understand the requirements, develop the applications and create unit test plan

Creating Technical Documentation

What are the requirements needed for this position?

Bachelor’s degree in Computer Science, Information Technology, or Electronics and Communication

5+ years of SAP CRM development and technical experience in areas of Service, Sales, CRM Middleware, Integration with ECC, BW and other non SAP systems

Strong understanding of CRM service process distributed over multiple systems. Extensive hands on experience working with SAP CRM Order, Contract management, business partner, Billing & Invoicing.

Strong experience with ABAP programming, develop BADI’s, BSP programming, WEBUI Development, ABAP interfaces/proxies, RFC’s.

Extensive knowledge and hands on experience with SAP CRM Middleware, IDOCs, BDOCs and data transfers out of SAP CRM.

What other skills/experience would be helpful to have?

Demonstrated ability to understand product design and architecture to design the technical solutions. Experience in crafting creative solutions to difficult problems.

Ability to troubleshoot and reverse engineer complex ABAP code using advance debugging tools

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.