Sr. EDI Specialist » EltasJobs

Reporting to the Company’s Manager WMS & EDI, primary responsibilities of this role include integrating and processing EDI orders from start to finish, including order integration / ASN generation / processing invoices. Will be the primary contact for ASNs from our Fountain Valley warehouse. Key stakeholder in onboarding future EDI customers.

Essential Functions:

Account Order Management

Manage order release process to Fountain Valley warehouse including urgent processing for critical orders.
Review of Major/EDI customer orders. Communicate and/or correct orders to comply with United Sport Brands requirements.
Communicates critical inventory issues to Sales and Inventory Planning.
Resolve or escalate system problems related to order processing to IT.
Though understanding of ERP system Great Plains including sales order processing.
Serves as Sales Pad knowledge experts on processing orders and reporting. Investigate, resolve or report any order workflow problems in Sales Pad.
Coordinate on backorders with Sales, Warehouse and Inventory Planning.
Responsible for Cancel/Unfulfilled process and reporting.
Resource to Canada team for order processing and system support on EDI and order processing issues in collaboration with IT department.
Propose solutions to issues including requests new reports, processes and system enhancement to IT
Participate in ERP implementation projects including user acceptance testing, reporting issues and working with multiple IT partners on resolution.
Work with Finance on major customer account issues.
Setup pricing for price tickets.
Process Pay by Scan monthly invoices.

EDI responsibilities

Manage testing, implementation and maintenance of trading partner setup and mapping or assist EDI Analyst
Manages EDI PO processing into ERP system including resolving any errors and sending PO Acknowledgements to meet customer deadlines.
Responsible for Amazon PO Acknowledgement process including verification of inventory, sending 855s on time and when necessary accessing Vendor Central to update Purchase Orders.
Process EDI invoices including resolving any errors.
Process EDI ASNs including resolving any errors.
Manage and maintain EDI item and location cross-reference setup.
Contact Trading Partner to resolve unacknowledged and unreceived transactions.
Monitor EDI transaction reports for failures or rejections – troubleshoot and take action to remedy.
Coordinate with EDI partner vSync on testing and issues that require escalated assistance.
Backup support to EDI Analyst when on PTO for Advance Ship Notice transmissions.
Analyze Trading Partner specifications – recommend and implement enhancement updates to Partner maps and setup.

Qualifications Profile:

Experience:

Minimum 3 years EDI and ERP experience. Preferred experience with ERP system Dynamics GP and 5 years EDI experience with consumer Products Company including testing and implementation of new Trading partners.

Education:

Bachelor’s degree from a four-year accredited university or college or at least 5 years consumer products company experience working with ERP systems order processing and Electronic Data Interchange including maintenance, testing and implementation of new Trading Partners.

Skills:

Excellent interpersonal and multitasking skills are required.
Good analytical skills and the ability to easily read and understand complex EDI documents and procedures.
Ability to troubleshoot, recommend and implement solutions
Strong PC skills using Microsoft Office Suite: Outlook, Word, Excel (including Pivots and VLookups).
Experience with Great Plains ERP or comparable system.
Good working knowledge of order entry, shipping and invoicing processes.
Exceptional detail orientation.
Ability to work in a high volume atmosphere, multitask and adjust to meet deadlines.
Strong written and verbal communications skills.
Ability to maintain confidentiality.
Good work ethic and ability to prioritize work is needed to perform daily tasks and meet certain deadlines.