Spa Receptionist – Part time

Primary Location

: United States-Chicago-Fairmont Chicago, Millenniun Park

Employee Status

: Regular

Spa Receptionist – Part Time

Hotel Overview:

Rising gracefully above Millennium Park and Chicago’s impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city’s business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular lakefront suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including the Millennium Room and Columbus Tap. This Four-Diamond luxury hotel is host to some of the city’s most extravagant galas and social affairs and provides excellent meeting facilities for intimate board meetings to major conventions.

Summary of Responsibilities:

Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:

Responsible for greeting all guests that come to the Spa, Fitness Center and assisting them with request or services.
Responsible for checking in appoints, selling retail, answering any guest questions concerning the Spa environment. Assist’s or handles Spa Reservations. Ensure customer service meets the Fairmont’s standards.
Consistently offers professional, engaging and friendly service

Other Responsibilities and Job Duties:

Maintain complete knowledge of all Spa, Fitness Center services and programs, retail and professional products
Scheduled daily activities
Greet each guest with a warm welcome and a fond farewell
Accommodate all guest requests expediently and courteously
Provide providers with an accurate daily schedule
Assist Fitness Center, & Spa when needed
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times

Qualifications:

Previous experience is an asset
Any combination of education and experience that provides the required knowledge, skill, and ability. High School Diploma
Prior guest service experience in similar position or environment
High end retail experience

Physical Aspects of Position (include but are not limited to):

Stand and walk continuously to a significant degree.
Push or pull heavy equipment.
Physical activities include kneeling, bending, stooping, pushing, pulling, walking, reaching, lifting, stretching, grasping

Visa Requirements: Only candidates with valid employment authorization will be considered for this position.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry – leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership program. An exciting future awaits!