Software Systems Engineer – II/Application Support Analyst

Job Description

This position is for Client’sIT system for a mission critical application. The Application Support Analyst will be responsible to support the 24*7 Mission Critical applications. Some of the high level tasks include:

• Monitoring production environments and troubleshooting Customer /System Issues.
• Address tickets related to Data or system issues by Customer or Business Groups on day to day basis.
• Provide support in case of outage related to the application/Network Issues/Other IT apps
• Independently handle deploys and Installs for Monthly Change Controls (releases planning and execution)
• Support & validate impacts of Change controls created by Network, Data centers, and by Interfacing IT applications
• Provide On-call Support on rotation basis for 24*7 Mission Critical Application.
• Scripting and code writing skills needed for utility and Embedded base projects

Technical Skills

• This is a Java/J2EE Application support position and requires 4 to 5 years of Java/J2EE skills with application support experience.
• 4 year degree in a relevant field or equivalent experience
• 4+ years of Java, JEE/J2EE, Spring, Camel, Hibernate, JSP, Servlet, WebSphere.
• 4 years + experience in relational database structures, SQL and Oracle PL*SQL is a must.
• Linux/Unix knowledge for troubleshooting using logs
• Excellent SQL knowledge to query complex table using indexes/hints
• Preferred experience with Cloud and DevOps tools (GIT/Stash, Fortify, Jenkins, AWS)
• Preferred experience in configuration and development using MQSeries
• Knowledge of WILY, ELK Stack or other monitoring tools are a plus
• Experience in Build, Deploys, configuring JMS, Web services, JNDI, DB Pool, Websphere and Oracle database
• Very good knowledge in Unix, Batch process, watching the log files
• Tests, debugs, documents, and installs new applications and programs.
• Work closely with development, infrastructure, QA and DBAs.
• Collaborate with the team in Agile Environment
• Monitor program execution for expected performance
• On-call rotation to support High Availability system.
• Respond to errors and emergencies within applications and programs
• Perform installation of code releases and patches and write scripts or programs for IT applications
• Work on issues/tickets reported by Business teams based on predefined SLAs Qualifications

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Additional Information

Vivek Salvatore

vivek.salvatore(@)americanetworks.com

( 973) 582-3458