Site Reliability Engineer

Full Job DescriptionDo you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary
We’re seeking a Site Reliability Engineer to support the Core Banking Transformation (CBT) Program. This is a multi-year effort to modernize our deposits platform with a digitally-led and simplified ecosystem for consumer, small business, commercial, and transaction banking to deliver exceptional customer experience.
As the Site Reliability Engineer, you will handle the performance and reliability efforts related to combining MUB’s current application ecosystem with the new Core Deposits platform that will provide the foundation for transforming deposit services at MUFG Americas. You will bring a disciplined operations focus to our team while collaborating with the development and test organizations to transition the bank from a traditional ecosystem to a real-time, cloud-native deposit services platform. You will be responsible for the measuring of performance, reporting SLIs and SLOs, ensuring successful and safe release of software and security deployments to the MUFG enterprise cloud infrastructure and services.

Major Responsibilities:

Embrace Infrastructure-as-Code, and use Continuous Integration / Continuous Delivery Pipelines to handle the full cloud-native application lifecycle.

Partner with Risk Management and Security teams to identify the standards and lead the measurement of and deploy of secured and compliant cloud infrastructure and services.

Partner with application teams to understand performance and capacity requirements of cloud-native solutions and services.

Lead the establishment of SLIs and SLOs for enterprise cloud infrastructure and services; analyzing traffic and data to ensure we are using our technologies for optimal performance.

Lead the proactive efforts in order to protect product availability and performance

Build and maintain cloud operations tools for monitoring, notifications, trending, and analysis.

Drive the standardization, simplification, and automation of operational workflows.

Provide Level 3 support for troubleshooting and services restoration in Production.

The right candidate will have:

8+ years of experience in supporting critical infrastructure services and applications in large, complex IT environments with three or more of the following:

Linux and/or Windows system administration experiences

Solid working knowledge of Network – LAN/WAN, DNS, DHCP, Load Balancing, Firewall

Backup / Restore, Disaster Recovery plan and design experiences for data systems

Solid working knowledge of Identity & Access Management, LDAP / Single-Sign-On, SSL/TLS and Certificate

Virtualized and/or hyper converged environments

AWS configuration, deployment and support experience in a production environment, with five or more of the following:

Fluently utilizing AWS CLI, Boto3, Terraform and/or CloudFormation, EC2, AMI, EBS, S3 (and S3 bucket policy), CloudWatch, CloudTrail

Event and Messaging: SNS, SQS, CloudWatch Events, JMS and/or AMQP

ALB/NLB, AWS Certificate Manager, Route53

API Gateway, CloudFront

Design and define IAM Roles & Policies for users and AWS services, to comply with segregation of duties and least privileged mandates

Develop Lambda with Python or NodeJs; or Application development with one of the AWS SDKs

Docker, and at least one of Docker based solutions – ECS, EKS, or K8S / OpenShift on AWS

Developing automation with python, bash, java, powershell or related technology

Familiar with DevOps toolchain, i.e. BitBucket, JIRA, Jenkins Pipeline, Artifactory or Nexus, and experienced in deploying n-tier application stacks in AWS

End-to-end automation and mentoring on automation for others

Strong collaboration and problem-solving skills, with the ability to work alternative coverage schedules

Ability to find a solution with limited guidance

Bachelor’s degree in computer science or related field, or equivalent professional experience

Desired Knowledge, Skills, and Experience:

AWS professional level certifications

Experience with Apache Kafka, Flink, NiFi, Hadoop, Cassandra, JanusGraph, etc

Experience converting from monolithic applications to microservices

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.