Shipping/ Receiving Technician/ Customer Service Representative

JOB REQUIREMENTS :

ESSENTAIL DUTIES AND RESPONSIBILITIES: include the following:

• Checking incoming customer parts and raw materials for various conditions including shipping damage, count verification, surface condition, and identification.
• Prepares shipments by properly wrapping, banding, or otherwise securing parts for safe shipment.
• Loading and unloading of all trucks.
• Act as liaison between Customer and Process Engineers.
• Shipping of all outgoing parts (i.e.: customer pick-ups, UPS and Federal Express Shipments via on-line computer hookup.
• Maintain and organize all customer parts and paperwork in neat and organized fashion.
• Checking all incoming P.O.’s, Bill of Ladings, etc. to make sure parts are properly delivered to correct customer.
• Checking in all chemicals (hazardous/non-hazardous) and prepares proper identification (diamond codes, safety hazardous, etc.) along with handling and storage of chemicals to their proper locations.
• Proper maintenance and use of equipment required to perform required processes (forklift, scale, wrapper, etc.).
• Other duties as assigned to provide total customer service.
• Continuous improvement of various techniques performed within the duties of the position to improve productivity, efficiency, and the cost-effectiveness of the process.
• Continuous performance of administrative tasks associated with the process, including processing (and maintenance if required) of any records generated from these tasks.
• Lift 40-50 lbs. on a repetitive basis without assistance
• Stand on a continual basis for duration of shift