Service Dispatch Coordinator

A CAREER AS A MALIN SERVICE COORDINATOR…Malin’s Dispatch Coordinators are the backbone of our administrative support processes. As an extension of our field operations, Dispatch Coordinators are energetic, detail-oriented individuals that interface with all facets of the business — field service, customers, ancillary departments and management — coordinating the activities of our field service technicians. The successful person in this role will be personable, energetic, yet organized and methodical in their work and attention to detail. If you have a passion for people, customer service and are an administrative and organizational guru, this may be a match for you. We are looking for career-minded professionals that can carry out Malin’s values.

REQUIREMENTS

Education and Experience* Two or more years of relevant work experience in customer service, dispatch or administrative support* Prior experience with scheduling, delegation, problem resolution and supervisory techniques* Intermediate to advanced Microsoft Office skills — Outlook, Word, Excel

General* Self-starter with the ability to work independently in a dynamic, fast-paced environment* Uses logic and reasoning to identify alternative solutions* Strong attention to detail* Excellent time-management and phone skills* Ability to prioritize and manage various tasks* Strong written and verbal communication skills* Strong email and computer skills

Malin is an Equal Opportunity Employer — M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Job Type: Full-time

Salary: $18.00 to $20.00 /hour

Experience:

• customer service: 2 years

Education:

• High school or equivalent

Location:

• Addison, TX

Required work authorization:

• United States