Senior Systems Engineer

About Study.com

We are a technology company on a mission to make education accessible. Study.com helps millions of students improve their grades, gain career skills and earn college credit. We offer self-paced, online video courses that cover every subject taught in middle school through junior college as well as a growing suite of corporate learning and professional education products. We’ve built our platform from the ground up, leveraging data and technology to make the entire learning process simple and engaging for students.

We are a profitable, fast growing company looking to expand our team.

We began our journey in 2002 as a self-funded start-up and have grown every year since our inception. As a small, independent company, our employees have a direct impact on company direction and results.

We are located in the heart of downtown Mountain View, just a few steps from the Caltrain station. We only hire top talent, so those who pass our rigorous interview process will find themselves as part of one of the brightest and most innovative teams in Silicon Valley.

We have a culture of social responsibility. As we continue to generate profits, we give back by funding scholarship programs and helping charitable organizations provide open access to information and education throughout the poorest regions of the world.

Come join us on our mission and make a difference.

About the Senior Systems Engineer Position

The ideal candidate for the Senior Systems Engineer position will need to have a broad knowledge of systems experience, with the ability to quickly learn new and unfamiliar technologies. Being a part of this growing team, the Senior Systems Engineer will be responsible for regular on-call shifts for 24×7 systems support and need to troubleshoot and fix problems in a timely manner at all hours of the day or night. The Senior Systems Engineer will be an integral part in the day-to-day operations and planning for the future of our infrastructure.

Responsibilities

Plan, install and configure database systems
Provide support for new applications and upgrades to existing systems
Design solutions to technical problems and implementation of new systems or infrastructure changes
Monitor critical systems and take corrective actions prior to failures
Prepare for disaster recovery and ensure that appropriate backups are completed and tested
Troubleshoot software and hardware failures and identify network problems
Establish and maintain security and integrity controls

Preferred Requirements

Production data center and cloud experience (AWS, Rackspace, etc.)
At least 5 years experience managing and maintaining a production Linux (CentOS, RedHat) environment
Experience setting up and maintaining a kickstart environment
A familiarity with Windows Server and administering Active Directory
Demonstrated experience managing VMWare ESXi 5+
Experience setting up and managing Cassandra, Solr and MySQL infrastructure, including adding nodes, rebuilding and backing up
Experience with production load balancing to many backend application servers
Experience administering network services: CIFS, NFS, SMTP, DNS, etc
Solid understanding of load balancing, horizontal scaling, UNIX-related network services, TCP/IP networking, DNS and HTTP(s)
Excellent communications and customer service skills
Strong experience with configuration management tools such as Puppet
Strong Perl, Python, and/or shell scripting (Java a plus)
Requires the ability to lift 50 lbs
Experience with Tomcat application servers
Experience with Splunk, Logstash, Grafana and other monitoring/graphing tools