Senior Project Manager

As the single source for leadership and talent consulting services to empower businesses and leaders to reach their goals, Korn Ferry can offer you the perfect environment in which to reach yours as well.

We currently employ more than three thousand professionals operating in forty countries and serving clients all over the globe. As one of them, you will have endless opportunities to innovate, make an impact, and work with the best. You will also have plenty of freedom to chart your own course, as you grow and develop with our business.

Talent matters at Korn Ferry. So we have created a colleague-centric culture where everyone has the opportunity to make an impact – on our business, on our clients’ businesses, and on their own careers. Some of the things that make our culture special:

• Creativity – We look to one another to generate innovative solutions, not only for our clients but also for ourselves.
• Collaboration – We work in an open environment with a borderless mentality, sharing the expertise of our team members around the world.
• Performance – We are committed to exceeding client expectations, so high performance levels are a given.
• Inclusivity – We encourage everyone to contribute to the success of the business; there is no role at Korn Ferry that is insignificant.
• Integrity – We believe that how you go about business is as important as business results.
• Agility – We work in a fast-moving, dynamic industry where change is the only constant and flexibility is key to our success.

The Role

The Project Manager partners with leaders in sales and human resources consulting to ensure that a project is planned and executed in a manner that meets client and internal expectations. This key role generally involves delivering tailored and customized HR solutions and professional services to a wide variety of global clients. The ideal candidate will have project management experience in the Business or HR Consulting arena.

Key Accountabilities

• Ensure customer satisfaction and professional client interactions through seamless delivery of Korn Ferry Hay Group solutions to clients
• Manage the execution of large-scale projects, which may include multiple consulting work-streams; stakeholder management for internal and external project team
• End-to-end project lifecycle from initiation and setup, input for SAP, entry of delivery data into internal systems, handoff of delivery data to other functions, execution to invoicing, financial tracking, and closing out when complete
• Create project plan, lead project team in the monitoring of costs, schedule, and performance of component projects, while working to ensure overall success of the program
• Manage project financials including monitoring the budget, billing process, time and expenses, invoicing
• Communicate with key stakeholders on the project status regarding forecast, completion rates, variances, billings and backlog on projects
• Serve as primary point of contact for client information, updates, delivery, issue resolution and data tracking
• Schedule and coordinate internal and external meetings that balance consensus building with decision-making; document and communicate outcomes/actions
• Discuss scope implications for design
• Assist internal teams during the sales cycle to run pilots and scope the operations aspects of projects
• Provide project work direction for the project support team
• Work with Sales and Consulting to identify and capitalize on opportunities to expand business
• Provide quality assurance oversight for project
• Other duties as assigned

Preferred & Other Qualifications

• High detail orientation with the ability to see the big picture
• Strong critical thinking and creative problem solving skills
• Ability to anticipate problems and identify alternative solutions
• Excellent interpersonal skills to build relationships with cross-functional and remote teams, at all levels of the organization, both internally and with clients
• Excellent organizational and follow-through skills; able to prioritize and manage many simultaneous tasks and priorities
• Ability to influence people and resources to ensure timely completion of tasks that meet quality standards
• Willingness to adhere to established processes while keeping an eye for opportunities to improve or develop processes, structures, and systems
• Business skills and aptitudes necessary to accurately manage project budget, monitor expenses, and ensure accurate invoicing and collections
• Comfort in working with people from diverse backgrounds [race, gender, orientation, cultural, etc.]
• Occasional travel likely

Skills & Experience

• Bachelor’s degree in a related field
• 6-8 years of experience in project or account management with an understanding of business and effective management practices
• Minimum of three years demonstrated experience successfully managing large, complex projects. Experience with global project management preferred
• Advanced proficiency in MS Word, Excel, Outlook and PowerPoint with the ability to learn challenging internal software programs. Experience with MS Project and/or SAP is a plus
• Ideal candidate has experience in working in training or consulting firm whose focus is people performance improvement

Other

Korn Ferry offers its employees competitive compensation and benefits packages commensurate with experience