Senior Network Technicain Engineer

At Abbott, we’re committed to helping people live their best possible life through the power of health. For more than 125 years, we’ve brought new products and technologies to the world – in nutrition, diagnostics, medical devices and branded generic pharmaceuticals – that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

This role will:

• Provide advanced/expert level technical input assisting in the support of the St. Jude Medical worldwide network infrastructure.
• Subject matter expect on multiple St. Jude Network related technologies
• Translate business requirement into technical solutions
• Collect and document technical requirements used for design specifications/standards
• Evaluate requirements and recommend new processes, hardware, software and systems
• Build, test and deploy network hardware, software, and telecommunications circuits into with the end result being technical standards
• Effectively identify user and technical dependencies, identify risk, and engage other technical domains to define broader solution sets
• Establish standards, guidelines, best practices, and produce metrics as directed my management
• Conduct proactive capacity planning, performance monitoring, configuration tuning and technology refresh
• Manage & reinforce systems security in accordance with industry best practices and enterprise policy
• Lead cross technology teams to a common goal or solution
• Provide project and team lead managerial support to network team members
• Lead large scale projects or implementations
• Participates in all call rotation as directed.
• Mentor and skill development of lower level technical resource
• Interacts on a daily basis with a wide range of CISCO LAN/WAN switching and routing hardware platforms. Including multiple CISCO IOS/NXOS code versions running on switching and routing platforms.
• Will interact with variety of networking products including NEXUS switching equipment, F5 load balancers, CISCO Firewalls, Riverbed Interceptors and Steelheads, CISCO wireless access point and controllers.
• Utilize the following software products in the support and maintenance of St. Jude Medical network and related equipment: NETQOS, NetVoyant, CISCO Prime, IBNA, CISCO Security Manager, Remedy, and CISCO ACS

Basic Qualifications:

• Bachelor’s Degree in Computer Science, MIS, and Mathematics, Engineering, Business or area of functional responsibility preferred, or equivalent 6+ years of industry work experience
• CISCO CCNA, Required
• 6+ years of industry experience in a LAN/WAN network design or support, Required
• Past managerial or team lead roles and/or responsibilities, Required
• Experience in supporting 100+ node network (routing and switched not PC’s)
• Technical knowledge level equivalent to Subject Matter Expert in the multiple area (routing (EIGRP/BGP), switching, load balancing, IP address management, WAN Optimization, Firewalls, security, telecommunications circuits)
• Fluent in LAN/WAN troubleshooting related to routing protocols (EIGRP, BGP), switch configurations, use of current Telecommunications service offerings (TDM, Ethernet, MPLS)
• Understanding placement use of load balancing, firewall, IP address management, Quality of Service (QOS), IP Sec tunnels technology
• Advanced understanding of TCP/IP, DNS, DHCP, CISCO hardware/software, and SNMP
• Ability to develop LAN/WAN technology based and produce standards or architectures documents
• Ability to mentor and cross training different skill level employee’s
• Understanding in the application and use of network management tools and monitoring
• Ability to generate and maintain network related documentation
• Experience working in a broader enterprise/cross division business unit model, preferred
• Ability to work in a highly matrix and geographically diverse business model

• Ability to work effectively within a team and as an individual contributor as well as a team lead in a fast paced changing environment – multi-tasks, prioritized and meets deadlines in timely manner.
• Ability to travel worldwide on an as needed or scheduled basis.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Strong organizational, attention to detail and task follow-up skills
• Multiple Language Skills desired English, Chinese (Mandarin or Cantonese) and Malay are mandatory. Spanish and Japanese are a plus.
• Adept at handling multiple assignments in a timely manner and meeting assigned deadlines
• CISCO CCNA/CCNP, preferred