Senior Network Operations Engineer

About HUB International

HUB International Limited (“HUB”) is a top-10 global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 9,000 employees in 400 offices throughout North America, HUB is dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.

About the Position

The Senior Network Operations Engineer is responsible for planning, designing, implementing, maintaining and monitoring the network infrastructure and enterprise network solutions. He/She should have a strong working familiarity with Palo Alto and Cisco products with hands-on experience configuring, troubleshooting, installing, analyzing capacity issues, and administering routers, switches, firewalls, wireless access points, IP management and load balancers. His/her work is performed by following procedures and manuals in a team environment, with frequent evaluation from and under close supervision of the Systems Manager – Networking & Telecom.

Essential Duties and Responsibilities:

• Design and deploy company LANs, WANs and Wireless networks including routers, switches, firewalls, wireless access points, load balancers and other related network hardware

• Research, analyze and recommend implementation of software or hardware changes to rectify any network deficiencies or to enhance network performance

• Serve as technical resource on a functional basis for the resolution of complex network problems

• Participate in various projects intended to continually improve/upgrade network infrastructures

• Regularly interface with technical and business staff of vendors and internal teams

• Analyze network activity and network problems to discover and prevent systematic errors

• Access and recommend network design changes/enhancements for improved systems availability and performance

• Provide network planning recommendations to management

• Document procedures and keep network diagrams and related materials up to date

• Knowledge of commercial enterprise-level tools and products to provide network services, including: Web filtering, Open DNS, TACACS+, VPN and Infoblox

• Ability to work with data center and IT teams to determine space, power and connectivity needs

• Required to work hours other than regular schedule such as nights, weekends and holidays when needed

• Create documentation relating to Networking support and best practices as required

• Perform a variety technology related tasks, as assigned by the Systems Manager – Networking & Telecom

• Complete all tasks within assigned schedule and budget while maintaining a high level of quality

• Provide periodic and accurate feedback on status of assignments

• Identify and communicate problems that affect progress to the Networking Team

• Resolve, or seek resolution to problems, from peers, immediate manager, or other Operations personnel

• Follow standards and procedures identified for work assignments

• Update and maintain all information and documents relevant to assignments in detail

• Maintain a positive work attitude, a high level of communication and cordial relations that foster team work

• Resolve requests or change orders in timely fashion

Required Experience:

• Bachelor’s degree in an IT-related field or equivalent work experience

• 5 + years of experience in Cisco routing, core switching, Wireless, ASA firewalls, VLAN, VPN, TCP/IP, DNS, DHCP, Monitoring tools, network topologies and Cisco network components

• 2+ years of experience implementing and maintaining Palo Alto policies.

• 2+ years of experience in Citrix NetScaler or similar load balancing technologies

• 2+ years of experience with Brocade switches.

• Strong understanding of WAN Technologies including MPLS, DS3, Ethernet and broadband

• Strong understanding of advanced network principles and internet architecture

• Excellent customer relations skills

• Must be a fluent in the principles of Network Technology, including but not limited to Network Strategies, Carrier Offerings Design, VPN solutions and Cisco Platforms

• Knowledge of Network, Security and load

• Excellent analytical and problem solving skills

• Understanding of Client/Server and Web Application components

• Candidate should have a track record of excellent team work, written verbal communications, project management, and process

• Ability to work weekends and/or off hours as necessary to meet business needs with occasional travel

• Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP)

#LI-MP1

Location: United States, Illinois, Chicago

Required Education: Bachelor’s degree (4-year degree)

Required Experience: 10-15 years

Required Travel: Negligible

Date published: 12-Mar-2018

Department: Information Technology

Ref#: 104978_20171026

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.