Savings - Deposit Operations - Operations Reporting Analyst

MORE ABOUT THIS JOB

CONSUMER AND COMMERCIAL BANKING

In Goldman Sachs Bank USA, we offer a wide range of solutions to help our customers meet their financial goals. Our teams seek to provide the highest level of customer service and support in everything we do. The Bank offers high yield savings accounts and a variety of loan products to individuals and private bank, corporate and community clients. Our savings products include an online savings account and certificates of deposit in a variety of terms.

Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital.

Digital Finance, a subdivision of CCBD, is composed of the firm’s digitally-led consumer businesses which include the global online consumer deposits business and the US online consumer lending business, the firm’s first-ever direct-to-consumer platform built from the ground up. Digital Finance combines the strength and heritage of a 147-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. This unique dynamic allows us to help our customers achieve financial progress through customizable solutions that are grounded in value, transparency and simplicity.

RESPONSIBILITIES AND QUALIFICATIONS

Work in conjunction with business units to develop and improve specific operational metrics

Build and maintain subject matter expertise in the application of metrics and measurement to business process within specific domains

Provide ad-hoc reporting and analysis of data with the ability to demonstrate significance

Provide report building expertise and support in the creation of performance monitoring mechanism

Assist in the identification, development, and evolution of KPIs

Create and manage dashboard reports for management review

Basic Qualifications

Bachelor’s degree or equivalent military experience

Demonstrated analytical skills and techniques

Experience dealing with large data sets (structured or unstructured)

Ability to interpret data to develop action plans to improve business processes

Ability to learn quickly and adapt to projects and deadlines

Passion for delivering a great customer experience at scale

Strong communication skills and the ability to build relationships with internal stakeholders

Strong judgment and comfort with ambiguity

Strong PC skills required (Excel, Access, PowerPoint, Word)

Competitive spirit with the ability to lead and motivate

Preferred Qualifications

Experience with metrics and reporting at a financial services company

Experience with Tableau, Power BI, or similar data visualization tools

Experience in interacting with databases using SQL

ABOUT GOLDMAN SACHS

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.