Safety Practitioner

A leading BPO (Business Process Outsourcer) in the Southern Suburbs, is seeking German speaking customer service agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.

Come and join the team to benefit from the following:
Above market-related salary packages of R13,000 – R16,000 CTC

(dep. on experience and qualifications)

Medical aid

Shift allowance

Incentives

Subsidised transport

Working hours between 8am – 9pm, Mondays to Sundays

A young and vibrant work environment

Exposure to international clientele

Training and great growth potential within the company

You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:

Qualifications and experience:
Matric or high school equivalent

Previous customer service experience

Inbound call centre experience advantageous

Previous travel or tourism industry experience advantageous

Competencies:
Excellent language skills in German (mother tongue) and English

Exceptional communication skills

Computer literate in MS Office package

Exceptional service and support orientation

Clear criminal and credit record

Ability to work shifts: Monday – Sunday between 8am – 9pm (40 hour week)