Risk Analyst - Workers' Compensation

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus four (4) years experience in assigned areas of risk analysis/management or commercial insurance underwriting.

Experience may substitute for the education up to the maximum of four (4) years.
Licenses or Certifications:
None

Notes to Applicants

This position will provide daily program oversight of all functional areas of the City’s Workers’ Compensation (WC) program. This involves oversight of the Third Party Administrator (TPA), Utilization Review Agents, Bill Review Agents, Pre-authorization Agents, auditors, legal representatives, medical secondary payer processes, etc.
Other duties include:

Review a variety of complex reports for adverse trends, unusual activity, quality assurance standards, and report discrepancies to ensure that the WC program is being managed properly by the TPA and administered in accordance with contract stipulations.
Write and issue Requests For Proposals for both the Third Party Administrator and the Third Party Audit firm that conducts comprehensive audits of the WC program. Evaluate firms proposals, participate in the selection of the firms to be used and oversee program implementation with any new firms selected.
Attend Division of Workers’ Compensation administrative hearings, as appropriate.
Investigate, evaluate and report on legislative bills that impact WC and also on TDI DWC activities and industry movements that may impact and affect how injuries are managed and costs contained by the City.
Benchmark with other cities in order to document recommend WC program best practices.

When completing the City of Austin employment application:

A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. You must provide job title and employment dates for all jobs you wish to be considered and contact information for previous employers.

A résumé is required, but will not substitute for a completed employment application.

Assessment

Skills assessment tests may be administered to candidates selected for interview.

Pay Range

$27.34 – $35.41 per hour

Hours

8:00 a.m. – 5:00 p.m.
Monday – Friday
Work schedule may vary due to operational needs. Others hours and days as needed.

Job Close Date

05/02/2018

Type of Posting

External

Department

Human Resources

Regular/Temporary

Regular

Grant Funded or Pooled Position

Not Applicable

Category

Professional

Location

505 Barton Springs Road, Austin, TX, 78704

Preferred Qualifications

PREFERRED QUALIFICATIONS

Minimum of three years of experience working in the Texas Workers’ Compensation arena at the carrier or Third Party Administrator level as a claims supervisor or account manager
Texas Workers’ Compensation adjuster license
Knowledge of and interface with Bill Review and Pre-Authorization
Experience using either Carrier or Third Party Administrator paperless database systems
Experience writing/issuing Requests For Proposals (RFPs)
Experience developing procedures or SOPs.
Knowledge of the both certified and 504 networks in relation to the WC system and local environment
Broad knowledge of both sworn personnel line of duty leave and salary supplement programs is beneficial
Proficient in Microsoft Excel

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Conducts analysis of potential risks to the City and recommends risk management techniques and actions minimizing or transferring exposures and financing losses.
2. Coordinates property and casualty insurance programs and recommends changes in policy forms, coverage, and deductibles. Coordinates property loss control engineering.
3. Researches industry best practices and writes requests for proposals to secure the services for self insurance and risk management functions.
4. Assists in the development of Requests for Council Action.
5. Develops and implements systems and procedures to ensure that vendors are in compliance with all contractual provisions.
6. Compiles and analyzes self-insurance and/or premium costs, industry and reserve trends and benchmarks, performance-based incentives, and statistical data.
7. Provides recommendations for new initiatives and program improvements. Develops insurance program processes and procedures for implementation of City wide insurance programs.
8. Analyzes contracts between the City and outside vendors and determine the scope and provisions of all insurance coverage and provisions required by the City.
9. Develops and markets training seminars with line department personnel relating to property and casualty insurance programs.
10. Provides consulting to departments and the public on insurance coverage reviews, interpretations of coverage, property and liability exposures, and causes of loss.
11. Completes property valuations (physical appraisals) for insurance and participates in discussions with departments and carriers to evaluate findings.
Responsibilities– Supervision and/or Leadership Exercised:
May lead and train others.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of risk management technique and practices.
Knowledge of Commercial Property and/or Casualty insurance policies.
Knowledge of Federal, State, and Local laws and ordinances governing commercial insurance and/or risk management techniques.
Knowledge of city practice, policy and procedures.
Skill in oral and written communications.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to work with frequent interruptions and changes in priorities.
Ability to lead others.
Ability to develop and maintain current knowledge of Risk Management Programs.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other city employees and the public.

Does this job require a criminal background investigation?

This position does not require a criminal background investigation

EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within

the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.