Revenue Agent 1 – Gainesviile Regional Office

This Job Announcement is to fill Revenue Agent 1 positions in the Gainesville Regional Office and is open to the PUBLIC.

Position Duties

The Revenue Agent 1 determines tax liability or collects taxes from individuals or business firms, according to prescribed laws and regulations. This is the entry level of the Revenue Agent job series. Incumbents at this level may require additional training or experience to gain full proficiency in some or all of the job responsibilities.

In addition to the duties above, incumbents will be responsible for financial customer service, researching tax liabilities, collecting unpaid taxes, and initiating enforced collection activities including garnishments and bank levies. Duties include corresponding with taxpayers, their representatives, banking institutions, and court offices by mail, phone, or in person. Duties require high levels of computer research skills, customer service skills, analytical skills, and independent judgment. Occasional local travel will be required.

Position Status: Unclassified

Pay Grade: G

***Salaries for Current State Employees will be in accordance with State Personnel Board Rules

478-1-.12 (Salary)

478-1-.15 (Changes to Employment Status)

Minimum Entry Qualifications

One year of experience in accounting, bookkeeping, auditing, tax, law, collections or a related area (business, finance, economics, math, legal studies/tax law)
AND
a passing score on the Revenue Agent Test

OR

Associate’s degree in accounting, bookkeeping or related area (business, finance, economics, math, legal studies/tax law) from an accredited college
AND
a passing score on the Revenue Agent Test

NOTE: By applying to this job announcement, upon receipt of your application, IF you meet the ENTRY QUALIFICATIONS for this position, you will receive an e-mail with the date, time, and location that you are scheduled to take the Revenue Agent Test. Once you are scheduled, there will NOT be an opportunity to reschedule your testing date/time or make-up the test. Please ensure that your correct e-mail address is provided on your application.

Essential Criteria:

• Teamwork and Cooperation
  : Demonstrated ability to promote and work in a team atmosphere, be inclusive of all team members, and work well with co-workers & leadership

• Judgment and Decision Making
  : Demonstrated ability to weigh the needs of the taxpayers and the department to decide the best course of action for all parties

• Accountability
  : Demonstrated ability to accept responsibility for one’s actions with honesty and integrity, while maintaining credibility and remaining committed to organizational success

• Customer Service
  : Demonstrated ability to appropriately address internal & external customer issues while respecting business needs Good verbal and written communication skills

• Results Orientation
  : Demonstrated ability to meet deadlines to achieve performance goals, while focused on efficient & effective problem resolution

• The ability to interpret tax laws, policies, rules, and regulations pertaining to tax collection

Important

Due to the large volume of applications received by this office, only applicants selected for interview will be notified for final applicant selection.
Human Resources maintains the discretion to close the job announcement prior to the closing date if a significant number of applications are received.

If you need an accommodation due to disability for any part of the employment process, please contact Human Resources Office at (404) 417-2154.

For more information on employment and benefits with the Georgia Department of Revenue, visit our website at
http://team.georgia.gov
.

All selected applicants for Department of Revenue positions may be subject to a State of Georgia tax records check and a criminal background investigation before final approval to begin work. Additional background processes may be in place for some positions, such as law enforcement. In addition, the highest level of education indicated on the State of Georgia Application for Employment will be verified.

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Qualifications

:

Associate’s degree in accounting, bookkeeping or related area from an accredited college or university AND passing score on the Revenue Agent Test OR One year of experience in accounting, bookkeeping, auditing, tax, law, collections or a related area AND passing score on the Revenue Agent Test.

Preferred Qualifications – External
:

Preferred Criteria:

• A Bachelor’s degree in accounting, business, math, or tax law

• Familiarity with tax processing computer systems

• Classes or work experience in accounting

• Experience with computer research

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