Reservations Agent – Costco Travel – OUTSTANDING Culture

Costco Travel is one of the fastest growing subsidiaries of Costco Wholesale, and provides leisure travel to the more than 49 million Costco members throughout the United States and Canada.

The secret of Costco’s success is its culture. The value Costco and Costco Travel puts on its employees is well documented in articles from a variety of publishers including Bloomberg. As our CEO has said, “At Costco our attitude is everyone in the organization is important….every job is important and so is every person.” If you love travel and want to be a part of one of the BEST “to work for” companies in the world then begin your journey by here.

Costco Travel is seeking outstanding individuals to join our world-class Contact Center staff in assisting Costco Members with their dream vacation packages. Join our fast paced team in Issaquah and contribute as an active team member in one of the fastest growing departments in Costco.

Responsibilities

Friendly and efficient handling of Member calls

Use airline and in-house computer systems to make Member reservations

Accurate confirmation of reservations

Communicating Members’ needs to other support departments

Assists in other areas of the department and company as necessary

Qualifications

Successful and enthusiastic sales experience (preferably phone sales)

Great communication, listening and facilitation skills

Excellent customer service skills

Detail oriented approach to work

Great interpersonal skills

Team player

Able to thrive in fast-paced, growing work environment

Practical experience with Microsoft Outlook, Word and Internet Explorer

Ability to touch-type 30 words per minute

Flexibility with work schedules (evening and weekends)

Recommended

Call Center experience a plus

Travel industry experience preferred but not required

Compensation starting at $13.50/hr

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.

Candidates interested in this role from outside the Seattle region must be aware that Costco Travel does not provide any form of relocation assistance.