Registration Assistant

Registration Assistant

Office:

Registrar’s Office

Date:

May 12, 2017

The Registration Assistant carries out daily operations of the Registrar’s Office in addition to assisting the Registrar with special assignments and projects. The position greets visitors to the office, answers phones, and reviews office email to address general college questions from students, faculty, staff, and the public; and processes daily office paperwork including course registrations, transcript requests, verification’s, grading, record maintenance, and filing. Research and retrieval of archived student records is required. This position also requires proper handling of confidential information, exceptional professional etiquette, and high quality customer service.

RESPONSIBILITIES (INCLUDE BUT ARE NOT LIMITED TO)

• Under direction of the Assistant Registrar and Senior Registration Assistant, provides full-time “front desk” coverage and responds to inquiries (in person, telephone and email) in a timely manner;
• Processes student registrations, adds, drops, and withdrawals; produces transcripts as requested by students and alumnae, research transcripts, retrieve archival records and recreate older transcripts when necessary; assists in maintaining and updating student academic records;
• Jointly manages all current and archival records, including maintain all filing, research and retrieval of archived records and files (1932- present) at Iron Mountain Archives;
• Corresponds with students and/or contacts students regarding registration “holds,” cancelled courses, and attendance;
• Enters faculty and staff information into Jenzabar for purposes of account creation and creates student information system (Jenzabar) records for certain groups of students;
• Educates students in the use of Blackboard, email, the MyUSJ portal, FERPA guidelines and options and the University of Saint Joseph website;
• Assists degree auditors with evaluating and entering transfer credit/graduation applications when necessary;
• Serves as a liaison between the Registrar’s Office, Office of Academic Advising, Graduate School, Bursar, Cashier, IT, Financial Aid, Health Services, Graduate and Undergraduate Admissions, and Academic Departments regarding student registrations and records;
• Attends University events as required;
• Serves on University committees as required;

QUALIFICATIONS

• Associate’s degree preferred; minimum of a high school diploma and work or college experience required.
• Previous clerical and data entry experience also required with preference given to those with experience in a Registrar’s or Dean’s Office and/or experience with the Jenzabar Student Information System.
• Strong organizational skills and attention to detail required.
• Demonstrated ability to handle multiple tasks and work in an environment with continuous interruptions.
• Excellent interpersonal and verbal and written communication skills and ability to communicate comfortably with students, colleagues, and external constituents.
• Able to function independently while operating effectively within a team environment.
• Demonstrated ability to work collegially, balance and prioritize assignments, manage projects, and problem solve.
• Possess solid general computer skills, including ability to work in a Windows environment. Proficiency with MS Office Suite, Internet, and other programs as needed (e.g., mail merge, data base management). Familiarity with specific applications used by the University/Department a plus.
• Cultural competency to work with diverse student and employee population.
• Physical ability to perform the essential functions of the position, with or without reasonable accommodation.

GRADE 8
Salary is commensurate with qualifications and experience. To apply, please email a cover letter, resume, salary requirements and professional references to hr@usj.edu .

Equal Opportunity Employer

The University of Saint Joseph is building a culturally diverse faculty & staff, and strongly encourages applications from female and minority candidates.