Records Specialist – Police Department

The City of Minnetonka is actively recruiting a Full-time Records Specialist for the Minnetonka Police Department. Shift schedule will be either 2:00 p.m. – 12:30 a.m. or 4:00 p.m. – 2:30 a.m. Monday -Thursday depending on department needs.

This position will work independently while performing a broad range of office functions including: providing reception and clerical services to the police department, insuring prompt and accurate processing of police records, and providing support services relating to the administration of the police department.

Duties/Responsibilities:

Essential Job Functions

• Receives, answers, or refers telephone and/or in-person inquiries, questions, and complaints in an efficient, courteous, professional manner.
• Disseminates information and releases copies of police reports to the public, other agencies, and employees in conformance with the Minnesota Government Data Practices Act and department policies.
• Processes and copies police reports, citations, and other associated documents and disseminates them to appropriate city, county, and state agencies.
• Enters and retrieves data, as required, from department record keeping system, BCA state computer system, department imaging system, department CAD system, and other computer-based databases as required.
• Processes permits and background checks, including, but not limited to, gun permits, peddlers permits, massage licenses, liquor licenses, and employment backgrounds, in conjunction with the assigned investigator or requesting city department personnel.
• Provides information to the public regarding city ordinances and community-based resources.
• Processes the release of impounded animals, insuring information is complete, properly processed, and that necessary fees have been paid.
• Maintains storage of department records by insuring timely, accurate filing of all written and recorded material.
• Enters and maintains police department alarm registrations ensuring information is processed accurately and in a timely manner.
• Preparing electronic evidence for county and city prosecutors, social service agencies, law enforcement, state agencies, and the courts.
• Transcribing audio files for court submission.

Other Job Functions

Performs other duties and assumes responsibilities as apparent or assigned.

Knowledge, Skills, and Abilities:

• The ability to provide outstanding customer service.
• The ability to multitask and work independently, to organize and complete work efficiently, and to function effectively in high stress situations.
• Understanding of general office procedures including operating switchboard, PC, fax, cash register, transcription and copy machines.
• The ability to maintain excellent rapport with citizens, staff, and individuals from other law enforcement agencies.
• The ability to communicate clearly and effectively, both orally and in writing.

Qualifications:

Minimum Qualifications:

• A commitment to and belief in the organizations shared values.
• High school graduate or equivalent.
• Two years clerical experience or related post-secondary education.

Desired Qualifications:

• Previous experience in a law enforcement agency.
• Experience in data entry/retrieval, word processing, transcription.
• BCA CJIS certification and experience using MNJIS, NCIC, and NLETS.
• Previous experience with Government Data Practices.

Additional Information:

This position is a non-union position with the following salary range:

2017 Salary Steps:

Step 1: 22.41

Step 2: 23.03

Step 3: 23.65

Step 4: 24.28

Step 5: 24.90

*Yearly COLA and market adjustments will be in addition to the above listed 2017 salary step increases. Steps increase occur after six months, one year, two years and three years of employment.