Receptionist/Office Assistant

1. Job Purpose: Serves callers, visitors, and employees by greeting and directing callers and visitors; maintaining security and telecommunications system.

2. Duties:

*Greets and directs corporate office callers by answering telephone calls from customers; determining nature of business and directing callers to appropriate destination.

*Welcomes visitors and employees to the corporate office by greeting them; answering and referring questions.

*Maintains safe and clean reception area by complying with established policies and procedures.

*Completes special assignments by stuffing and labeling envelopes; sorting, collating, and stapling material for internal and external distribution.

*Maintains corporate office telecommunications system by operating and inspecting equipment according to manufacturer’s instructions for house phone and console operation.* Maintains continuity within diverse office environment by documenting and communicating actions, irregularities, and continuing needs.

*Accomplishes corporate office and organization mission by completing related results as needed.

3. Skills/Qualifications: Telephone Skills, Verbal Communication, Microsoft Office Skills, Attention to Detail, Professionalism, Customer Focus, Multi-tasking, Organization, Quality Focus, Informing Others, Confidentiality

Job Type: Full-time

Salary: $16.00 /hour

Job Location:

• Capitol Heights, MD

Required education:

• High school or equivalent

Required experience:

• Customer Service: 2 years

Required language:

• English